Tsfaniya CharikerSystems Administrator at a manufacturing company
MithilaPereraSenior Technical Support Engineer at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The data protection functionality is the most valuable feature of this solution."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable features are the replication to the cloud and the deduplication."
"The most valuable feature is the duplication."
"It is much more scalable and flexible than everything else in the market."
"It's the leader in backup and archiving."
"It's very stable."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The price of this product is high and it should be lower."
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
"The price could perhaps be lower as well."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Arcserve UDP is ranked 43rd in Backup and Recovery Software with 4 reviews while Commvault is ranked 2nd in Backup and Recovery Software with 44 reviews. Arcserve UDP is rated 7.0, while Commvault is rated 8.4. The top reviewer of Arcserve UDP writes "Offers good data protection functionalities and enables us to backup the virtual server". On the other hand, the top reviewer of Commvault writes "Enables me to work on other things because I know the system is handling backups by itself". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Backup, Veritas Backup Exec, Rubrik and HPE StoreOnce, whereas Commvault is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup, Azure Backup and Dell EMC PowerProtect DD (Data Domain). See our Arcserve UDP vs. Commvault report.
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