MithilaPereraSenior Technical Support Engineer at a tech services company
Chris ChilderhoseLead Infrastructure Architect at ThinkON
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It's very stable."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."
"The most valuable feature is the duplication."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature is the performance because you can back up data really quickly."
"The hardware can operate in high temperatures, in case of any disaster."
"It is very fast as compared to the other competitors. Its simplicity and bit rate are also valuable. It takes less time if we compare it with the old solution that we have."
"The solution is very scalable."
"The feature that I have found most useful is its data duplication."
"It works within backup windows and has got good deduplication."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"I would like to see better integration and support for backing up to cloud providers such as Alibaba Cloud."
"First-time integrations are difficult in NetWorker. NetWorker software needs to be simplified. It's very complex."
"Its management can be improved."
"The price could be improved."
"When you use Data Domain, you have to have at least 20% free space so it can work properly. Sometimes we struggle with that, because we wanted to use all the free space, but then Data Domain becomes really slow. I understand that 20% is needed to process all the data, and doing the duplication and compression and all that, but it would be a big improvement if they did not require that 20%, because it is just too much to have available."
"It can probably have integration with other OEMs. It should also have more features for ransomware protection."
"The price could perhaps be lower as well."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"It is cheaper than Veeam."
"The price of this product is high and it should be lower."
"There is an annual license required for this solution and it is priced well."
"Its price is reasonable."
"It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Arcserve UDP is ranked 50th in Backup and Recovery Software with 2 reviews while Dell EMC PowerProtect DD (Data Domain) is ranked 1st in Deduplication Software with 7 reviews. Arcserve UDP is rated 6.0, while Dell EMC PowerProtect DD (Data Domain) is rated 9.2. The top reviewer of Arcserve UDP writes "Responsive technical support, plenty of backup options, and scalable". On the other hand, the top reviewer of Dell EMC PowerProtect DD (Data Domain) writes "Very scalable, integrates well with other solutions, and has good security". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Backup, Veritas Backup Exec, Rubrik and Azure Backup, whereas Dell EMC PowerProtect DD (Data Domain) is most compared with HPE StoreOnce, Dell EMC Avamar, Veeam Backup & Replication, Rubrik and Cohesity DataProtect.
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