We performed a comparison between Arcserve UDP and IBM ProtectTIER based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery."It's simple to set up."
"The product's deployment process was straightforward."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The ease of use is the best feature of the product."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The data protection functionality is the most valuable feature of this solution."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"The most valuable features are the Self-Service, and the ability to search the data."
"The command-line interface is good."
"The solution is highly stable."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Its interface can be improved. I find it unintuitive."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"They could work on their marketing approach. I don't see many people leveraging it."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"Licensing can be quite difficult."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The backup for a large amount of data is slow."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"IBM ProtectTIER could improve by being more user-friendly."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while IBM ProtectTIER is ranked 43rd in Backup and Recovery with 7 reviews. Arcserve UDP is rated 7.6, while IBM ProtectTIER is rated 7.2. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of IBM ProtectTIER writes "Provides a short-term backup, archive, and cataloging for 20,000 people in our organization ". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas IBM ProtectTIER is most compared with Dell PowerProtect DD (Data Domain), HPE StoreOnce, IBM Spectrum Protect Plus, Rubrik and DD Boost.
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