We performed a comparison between Arcserve UDP and N-able Cove Data Protection based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The data protection functionality is the most valuable feature of this solution."
"The backup is the most valuable feature. It also makes storage very easy."
"The product's deployment process was straightforward."
"It is a very stable solution...It is a scalable solution."
"The ease of use is the best feature of the product."
"The most valuable features are the replication to the cloud and the deduplication."
"The product provides instant and virtual standbys."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The monitoring makes it very easy to check whether a backup has gone bad."
"The initial setup of N-able Cove Data Protection was very easy."
"The solution can improve by allowing older versions to support the latest version of the OS."
"The product is not user-friendly."
"The technical support of the product is an area of concern where improvements are required."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Licensing can be quite difficult."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The support could be more knowledgeable and faster."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"There could be a possibility to create a local NAS backup for infrastructure."
"A disaster recovery console would be an improvement for the product."
"The recovery side, the restore side, could be a little more optimized."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"Integration with a hybrid cloud is something that I found complicated."
"A feature I'd like to see would be a more customizable admin console."
Arcserve UDP is ranked 15th in Backup and Recovery with 40 reviews while N-able Cove Data Protection is ranked 8th in Backup and Recovery with 20 reviews. Arcserve UDP is rated 7.6, while N-able Cove Data Protection is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our Arcserve UDP vs. N-able Cove Data Protection report.
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