Compare Arcserve UDP vs. StorageCraft ShadowXafe

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Most Helpful Review
Find out what your peers are saying about Veeam Software, Commvault, Rubrik and others in Backup and Recovery Software. Updated: July 2021.
523,742 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's the leader in backup and archiving.""It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.""The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms""The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.""I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."

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"The data protection functionality is the most valuable feature of this solution.""The backup is the most valuable feature. It also makes storage very easy.""The most valuable features are the replication to the cloud and the deduplication.""The most valuable feature is the duplication.""There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

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"The most valuable feature is the backups."

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Cons
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.""The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.""There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.""They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.""Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."

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"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration.""The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week.""In the most recent version of premium plus the replication has been removed, and it should re-added to the solution.""Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue.""The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

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"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

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Pricing and Cost Advice
"The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.""We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.""It is cheaper than Veeam."

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"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP.""Normally our customers purchase the premium plus license, rather than the standard one, which provides more options.""The price of this product is high and it should be lower.""There is an annual license required for this solution and it is priced well."

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Questions from the Community
Top Answer: I have never used Commvault before but I have been using Veritas NetBackup for many years and I am very satisfied with… more »
Top Answer: Veritas Netbackup is more logical and it's easy to understand the technicality behind the product. It has its own logs… more »
Top Answer: The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of… more »
Top Answer: There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST… more »
Top Answer: There is an annual license required for this solution and it is priced well.
Top Answer: The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if… more »
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Also Known As
ShadowXafe
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Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Offer
Learn more about Commvault
Learn more about Arcserve UDP
Learn more about StorageCraft ShadowXafe
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Kawasaki, NASA, Amazon, Sonic, Callaway
Top Industries
REVIEWERS
Government16%
Comms Service Provider11%
Manufacturing Company8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider19%
Government7%
Financial Services Firm5%
REVIEWERS
Manufacturing Company29%
Healthcare Company14%
Wholesaler/Distributor14%
Non Tech Company14%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider23%
Government8%
Manufacturing Company4%
VISITORS READING REVIEWS
Comms Service Provider31%
Computer Software Company24%
Construction Company7%
Educational Organization5%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise21%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise10%
Large Enterprise80%
REVIEWERS
Small Business36%
Midsize Enterprise43%
Large Enterprise21%
No Data Available
Find out what your peers are saying about Veeam Software, Commvault, Rubrik and others in Backup and Recovery Software. Updated: July 2021.
523,742 professionals have used our research since 2012.

Arcserve UDP is ranked 44th in Backup and Recovery Software with 5 reviews while StorageCraft ShadowXafe is ranked 52nd in Backup and Recovery Software with 1 review. Arcserve UDP is rated 7.0, while StorageCraft ShadowXafe is rated 0.0. The top reviewer of Arcserve UDP writes "Offers good data protection functionalities and enables us to backup the virtual server". On the other hand, the top reviewer of StorageCraft ShadowXafe writes "Provides good technical support and effective backup features". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Backup, Veritas Backup Exec and Rubrik, whereas StorageCraft ShadowXafe is most compared with Veeam Backup & Replication, Azure Backup, Veeam Agent for Linux, Acronis Backup and MSP360 Backup.

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