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Most Helpful Review
Use FireEye Helix? Share your opinion.
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. FireEye Helix and other solutions. Updated: January 2021.
457,209 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo.""Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive.""The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events.""The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events.""The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean.""One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."

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"The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation.""We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR.""When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware.""This process has helped to improve our organization because we have centralized the intra-group security equipment logs.""I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive.""For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers.""ArcSight gives us better visibility into threats that were unknown earlier.""The product is quite mature. It's been around for a long time."

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"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA.""The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."

More FireEye Helix Pros »

Cons
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented.""There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler.""There is room for improvement in the ability to parse different log types. The breadth of overall log parsers that exists right now is an area that they could improve. Natively, there's more that could be done by Devo then what it can and can't understand from a parsing perspective.""Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs.""The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."

More Devo Cons »

"The security area has room for improvement.""I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM.""In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop.""There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training.""It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate.""The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information.""We would like the ability to easily identify either unused resources or those that are being used sub-optimally.""The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."

More ArcSight Enterprise Security Manager (ESM) Cons »

"We have certain challenges with integrating the SOAR platform with multiple vendors.""The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

More FireEye Helix Cons »

Pricing and Cost Advice
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less.""We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom.""We have seen ROI. We have seen cost savings in maintenance, upkeep, and support.""I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."

More Devo Pricing and Cost Advice »

"The pricing is great compared to others.""The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive.""It's a good price, it's one of the cheaper solutions."

More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice »

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Questions from the Community
Top Answer: Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of… more »
Top Answer: We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the… more »
Top Answer: There's always room to reduce the learning curve over how to deal with events and machine data. They could make the… more »
Top Answer: In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
Top Answer: ArcSight gives us better visibility into threats that were unknown earlier.
Top Answer: The following needs to be improved: * We would like the ability to easily identify either unused resources or those that… more »
Top Answer: The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both… more »
Top Answer: If a customer uses FireEye cloud-based network security solution, Helix is free for them no matter how many logs or EPS… more »
Top Answer: Helix will do well after the pandemic because everybody will be looking for a cloud solution and it is cloud-native… more »
Popular Comparisons
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Compared 9% of the time.
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Compared 24% of the time.
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Also Known As
LogtrustMicro Focus ArcSight, HPE ArcSight, ArcSight FireEye Threat Analytics
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Devo
Micro Focus
FireEye
Overview

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.

There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.

With ArcSight, IT can:

  • Monitor IT infrastructure.
  • Manage insider security with secure identity and access control.
  • Automate compliance.
  • Monitor applications.
  • Manage security risks.
  • Identify APTs.

FireEye Helix is a cloud-hosted security operations platform that allows organizations to take control of any incident from alert to fix. Available with any FireEye solution, FireEye Helix integrates your security tools and augments them with next-generation SIEM, orchestration and threat intelligence capabilities to capture the untapped potential of security investments. Designed by security experts, for security experts, it empowers security teams to efficiently conduct primary functions, such as alert management, search, analysis, investigations and reporting.

Offer
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See how Devo allows you to free yourself from data management, and make machine data and insights accessible.

Learn more about ArcSight Enterprise Security Manager (ESM)
Learn more about FireEye Helix
Sample Customers
United States Air Force, Rubrik, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenTextLake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela. Police Bank, Verisk Analytics, Teck Resources
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider24%
Financial Services Firm6%
Government6%
REVIEWERS
Financial Services Firm33%
Comms Service Provider22%
Computer Software Company11%
Insurance Company7%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider19%
Government8%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider22%
Media Company7%
Educational Organization5%
Company Size
VISITORS READING REVIEWS
Small Business49%
Midsize Enterprise14%
Large Enterprise37%
REVIEWERS
Small Business19%
Midsize Enterprise18%
Large Enterprise63%
No Data Available
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. FireEye Helix and other solutions. Updated: January 2021.
457,209 professionals have used our research since 2012.

ArcSight Enterprise Security Manager (ESM) is ranked 9th in Security Information and Event Management (SIEM) with 14 reviews while FireEye Helix is ranked 17th in Security Information and Event Management (SIEM) with 2 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.2, while FireEye Helix is rated 9.0. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "A mature and simple to use product, but needs a cloud deployment option". On the other hand, the top reviewer of FireEye Helix writes "We can have an API connection with any cloud, the integration is very easy". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk, IBM QRadar, LogRhythm NextGen SIEM, McAfee ESM and LogPoint, whereas FireEye Helix is most compared with Splunk, Secureworks Red Cloak Threat Detection and Response, IBM QRadar, ServiceNow Security Operations and AWS Security Hub. See our ArcSight Enterprise Security Manager (ESM) vs. FireEye Helix report.

See our list of best Security Information and Event Management (SIEM) vendors.

We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.