We performed a comparison between ArcSight Logger and Devo based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The solution provides information about the risk factors."
"It's a robust, mature product and you can do some really complex operations and analytics."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The technical support team is good...It is a scalable solution."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"ArcSight provides the basic information that we want."
"The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"Devo has a really good website for creating custom configurations."
"The alerting is much better than I anticipated. We don't get as many alerts as I thought we would, but that nobody's fault, it's just the way it is."
"Devo helps us to unlock the full power of our data because they have more than 450 parsers, which means that we can ingest pretty much any type of log data."
"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."
"Scalability is one of Devo's strengths."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"I would like to see better scheduling in the next release of this solution."
"The console in older versions is not user-friendly."
"The product's connectors should work better and the user manuals need an update."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The next release should have AI capabilities."
"The platform is quite expensive. They should reduce its cost."
"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."
"There are some issues from an availability and functionality standpoint, meaning the tool is somewhat slow. There were some slow response periods over the past six to nine months, though it has yet to impact us terribly as we are a relatively small shop. We've noticed it, however, so Devo could improve the responsiveness."
"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"I would like to have the ability to create more complex dashboards."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support team to bring on and ingest new sources of data."
"My opinion on the solution's technical support is not as great as it could be because of the issues I have faced regarding the service management element."
ArcSight Logger is ranked 29th in Log Management with 30 reviews while Devo is ranked 16th in Log Management with 21 reviews. ArcSight Logger is rated 7.8, while Devo is rated 8.4. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Devo writes "Keeps 400 days of hot data, covers our cloud products, and has a high ingestion rate and super easy log integrations". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and Graylog, whereas Devo is most compared with Splunk Enterprise Security, Microsoft Sentinel, IBM Security QRadar and Wazuh. See our ArcSight Logger vs. Devo report.
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