Most Helpful Review
Researched IBM QRadar but chose Devo: Having the ability to do real-time analytics drives down attacker dwell time
Researched IBM QRadar but chose ArcSight Logger: An extremely customizable and scalable enterprise-level solution with great stability
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."
"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"We haven't had any crashes or bugs. It is stable."
"It's an efficient solution."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"It's a robust, mature product and you can do some really complex operations and analytics."
"The ability to add extensions is the most valuable feature. For example, extensions that provide valuable test ports."
"It's quite scalable. We have upgraded some solutions from 1000 APS up to 3500 APS to 5000 APS. It's a good solution, they have no scalability issues."
"IBM has everything you need in a cybersecurity solution. If you want to build a cybersecurity operation center version then I think QRadar is a perfect solution."
"The support is very good. We get support whenever we need it. Sometimes they respond immediately and sometimes it will be within 24 hours. We can ask them to please do it right away and they can get a request done within an hour or two."
"Most of our clients are interested in automation. The automation part is good because they are able to detect threats and vulnerabilities in real time. It's very fast."
"The stability is good."
"The scalability is good."
"It helps us discover any threats with their alerts and tracking."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"There is room for improvement in the ability to parse different log types. The breadth of overall log parsers that exists right now is an area that they could improve. Natively, there's more that could be done by Devo then what it can and can't understand from a parsing perspective."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"I would like to see better scheduling in the next release of this solution."
"The solution should make it possible to integrate network analysis features."
"In the next release, I want to see more intelligence."
"The console in older versions is not user-friendly."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"Their technical support is not good. We opened a lot of cases and from my experience, they are not complicated issues but it takes forever to get an answer."
"I would like for them to develop a detection management solution. It does not have a detecting management solution in it, you have to buy it as it is, on top of the extended solution."
"They should provide more manual examples online so that I can learn it myself."
"I think QRadar is very complex. It's a distributed system and IBM QRadar has an all-in-one solution which is not like that distributed solution but it's a good product. IBM needs to consider the user interface because if we compare it with AlienVault, the AlienVault user interface is fantastic but the IBM QRadar user interface is very complex. They should focus on how to make it easier for the client."
"Before we didn't have any security issues but recently a few of the user emails were hacked. We had to actually recreate their emails for them."
"The API integration for AD is a problem when it comes to vulnerability management. If you want to incorporate multiple factor authentication it becomes a problem with the AD. It doesn't integrate well. That needs to be improved."
"I would suggest QRadar release any documentation or give an online demo, like videos on YouTube. It would increase publicity and public appeal."
"The only challenge is that IBM has been a closed enterprise. It should be more open to integrating with other providers at an enterprise level. We're a bank and the core banking system integration is not way straightforward and there is no integration between IBM and these products. If IBM could open up and provide a way of integrating it seamlessly, without charging more for it, that would make a big difference."
Pricing and Cost Advice
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"We have seen ROI. We have seen cost savings in maintenance, upkeep, and support."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It is cheaper than ArcSight."
"It's too expensive."
"Licensing is very expensive, IBM QRadar is a very expensive solution. If you want to minimize costs then IBM QRadar is not for you."
"The pricing is good."
"I would like for them to lower the price."
"IBM has subscriptions plans that run for one year."
"QRadar is quite expensive. It wouldn't be worth it for a small business..."
"It's too expensive. The licensing is also a little bit difficult to understand because you have to license it per event and per number of flows."
Questions from the Community
Top Answer: Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of… more »
Top Answer: We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the… more »
Top Answer: It's a robust, mature product and you can do some really complex operations and analytics.
Top Answer: We have an annual subscription license. I'd say the pricing is okay.
Top Answer: It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier… more »
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Also Known As
|Logtrust||Micro Focus Arcsight Logger, HPE Arcsight Logger||QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar|
Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
|HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.|
The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.
With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.
See Devo in Action
See how Devo allows you to free yourself from data management, and make machine data and insights accessible.
Learn more about ArcSight Logger
Learn more about IBM QRadar
|United States Air Force, Rubrik, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText||China Merchants Bank, Bank AlJazira, Banca Intesa||Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.|
Computer Software Company27%
Comms Service Provider24%
Financial Services Firm6%
Financial Services Firm22%
Comms Service Provider11%
Computer Software Company28%
Comms Service Provider16%
Financial Services Firm26%
Comms Service Provider7%
Computer Software Company33%
Comms Service Provider24%
Financial Services Firm5%
ArcSight Logger is ranked 11th in Log Management with 9 reviews while IBM QRadar is ranked 2nd in Log Management with 39 reviews. ArcSight Logger is rated 8.4, while IBM QRadar is rated 8.0. The top reviewer of ArcSight Logger writes "Passes compliance thresholds and standard requirements and has good performance ". On the other hand, the top reviewer of IBM QRadar writes "Best price-performance ratio, good scalability, and easy to set up". ArcSight Logger is most compared with ELK Logstash, Splunk, LogRhythm NextGen SIEM, Graylog and vRealize Log Insight, whereas IBM QRadar is most compared with Splunk, ELK Logstash, LogRhythm NextGen SIEM, ArcSight Enterprise Security Manager (ESM) and RSA NetWitness Logs and Packets (RSA SIEM). See our ArcSight Logger vs. IBM QRadar report.
See our list of best Log Management vendors.
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