We performed a comparison between ArcSight Logger and Quest InTrust based on real PeerSpot user reviews.
Find out what your peers are saying about Splunk, Datadog, Wazuh and others in Log Management."In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"It's a robust, mature product and you can do some really complex operations and analytics."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"The technical support team is good...It is a scalable solution."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It is one of the best products available in the market."
"I would rate the technical support very well as they are knowledgeable and quick to respond."
"The initial setup was a little bit complex."
"The solution could be improved in maintenance settings."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The solution must provide readymade connectors for different applications."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The console in older versions is not user-friendly."
"The product's connectors should work better and the user manuals need an update."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"It was very complex. There was poor native correlation. "
"It needs to have better reporting. "
Earn 20 points
ArcSight Logger is ranked 29th in Log Management with 29 reviews while Quest InTrust is ranked 52nd in Log Management. ArcSight Logger is rated 7.8, while Quest InTrust is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Quest InTrust writes "Technical support is knowledgeable and quick to respond". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Quest InTrust is most compared with Change Auditor for Windows File Servers and syslog-ng.
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