ArcSight Logger vs Quest InTrust comparison

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Executive Summary

We performed a comparison between ArcSight Logger and Quest InTrust based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, Datadog, Wazuh and others in Log Management.
To learn more, read our detailed Log Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Nagendra Nekkala.
Anonymous User
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer.""The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable.""It's a robust, mature product and you can do some really complex operations and analytics.""In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating.""The technical support team is good...It is a scalable solution.""We check a lot of logs in ArcSight Logger because we're running a massive database platform.""The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive.""It is one of the best products available in the market."

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"​I would rate the technical support very well as they are knowledgeable and quick to respond​."

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Cons
"The initial setup was a little bit complex.""The solution could be improved in maintenance settings.""The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved.""The solution must provide readymade connectors for different applications.""It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult.""The console in older versions is not user-friendly.""The product's connectors should work better and the user manuals need an update.""I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

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"​It was very complex. There was poor native correlation. ​""​It needs to have better reporting. ​"

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Pricing and Cost Advice
  • "ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
  • "The pricing is quite harsh."
  • "It's not cheap at all as it's a big product and has been in the market for quite some time now."
  • "ArcSight is an expensive solution."
  • "I would rate the product a seven out of ten since it's an enterprise product."
  • "I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
  • More ArcSight Logger Pricing and Cost Advice →

  • "Do a PoC. Make it detailed so it can help later."
  • More Quest InTrust Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It is one of the best products available in the market.
    Top Answer:It is a very good solution if the pricing is taken care of. It is a yearly subscription.
    Top Answer:It would be better if the product is cheaper.
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    Ranking
    29th
    out of 94 in Log Management
    Views
    2,332
    Comparisons
    2,166
    Reviews
    7
    Average Words per Review
    357
    Rating
    7.4
    52nd
    out of 94 in Log Management
    Views
    363
    Comparisons
    294
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Micro Focus Arcsight Logger, HPE Arcsight Logger
    Learn More
    Overview
    HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

    InTrust is an event log management solution that addresses all of these concerns in heterogeneous environments composed of Windows, Unix and Linux servers, databases, business applications and network devices.

    InTrust enables you to securely collect, store, search and analyze massive amounts of IT data from numerous data sources, systems and devices in one place. Get real-time insights into user activity for security, compliance and operational visibility.

    Sample Customers
    China Merchants Bank, Bank AlJazira, Banca Intesa
    Platinum Bank
    Top Industries
    REVIEWERS
    Comms Service Provider19%
    Financial Services Firm19%
    Government19%
    Retailer6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Government11%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Government17%
    Financial Services Firm14%
    Computer Software Company10%
    Insurance Company9%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise32%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise16%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise12%
    Large Enterprise73%
    Buyer's Guide
    Log Management
    March 2024
    Find out what your peers are saying about Splunk, Datadog, Wazuh and others in Log Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ArcSight Logger is ranked 29th in Log Management with 29 reviews while Quest InTrust is ranked 52nd in Log Management. ArcSight Logger is rated 7.8, while Quest InTrust is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Quest InTrust writes "Technical support is knowledgeable and quick to respond". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Quest InTrust is most compared with Change Auditor for Windows File Servers and syslog-ng.

    See our list of best Log Management vendors.

    We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.