ArcSight Logger vs IBM SevOne Network Performance Management (NPM) comparison

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Executive Summary

We performed a comparison between ArcSight Logger and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Logger vs. IBM SevOne Network Performance Management (NPM) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution provides information about the risk factors.""I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events.""The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution.""The technical support team is good...It is a scalable solution.""We check a lot of logs in ArcSight Logger because we're running a massive database platform.""We haven't had any crashes or bugs. It is stable.""The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable.""It's an efficient solution."

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"The out of the box reports and workflows are pretty good and they meet our requirements well.""The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go.""We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives.""We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system.""With this tool it is interesting to show the info to the client and explain where the traffic is.""Scalability. I have never had to worry about how to handle really big environments.""The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable.""The monitoring of the network is very customizable. That is its unique feature."

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Cons
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency.""The integration with other systems could be improved.""You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose.""It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult.""The platform is quite expensive. They should reduce its cost.""The initial setup was a little bit complex.""The product's connectors should work better and the user manuals need an update.""The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

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"Software upgrades can be tricky is not easy.""One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development.""The reporting of NMS is good, but it could be better.""NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions.""The reports are easy to configure but they are a bit outdated in terms of appearance and visualization.""The tool needs improvement in non-Cisco SD-WAN.""The GUI: both the dashboard/user view and the admin tool.""Would benefit with the addition of AI modules for proactive data insights."

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Pricing and Cost Advice
  • "ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
  • "The pricing is quite harsh."
  • "It's not cheap at all as it's a big product and has been in the market for quite some time now."
  • "ArcSight is an expensive solution."
  • "I would rate the product a seven out of ten since it's an enterprise product."
  • "I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
  • More ArcSight Logger Pricing and Cost Advice →

  • "Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
  • "Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
  • "It is inexpensive compared to other monitoring tools."
  • "Prices per license are not huge, but they exist."
  • "There are cheaper solutions available."
  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →

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    765,386 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It is one of the best products available in the market.
    Top Answer:It is a very good solution if the pricing is taken care of. It is a yearly subscription.
    Top Answer:It would be better if the product is cheaper.
    Top Answer:I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or… more »
    Top Answer:The tool is not expensive. We were able to negotiate with SevOne on pricing.
    Top Answer:The tool needs improvement in non-Cisco SD-WAN.
    Ranking
    29th
    out of 94 in Log Management
    Views
    2,332
    Comparisons
    2,166
    Reviews
    7
    Average Words per Review
    357
    Rating
    7.4
    18th
    out of 94 in Log Management
    Views
    1,365
    Comparisons
    700
    Reviews
    7
    Average Words per Review
    1,356
    Rating
    8.4
    Comparisons
    Also Known As
    Micro Focus Arcsight Logger, HPE Arcsight Logger
    SevOne
    Learn More
    Overview
    HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    Sample Customers
    China Merchants Bank, Bank AlJazira, Banca Intesa
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Government19%
    Comms Service Provider19%
    Retailer6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Government11%
    Comms Service Provider9%
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm15%
    Manufacturing Company12%
    Retailer5%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise32%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise16%
    Large Enterprise64%
    REVIEWERS
    Small Business6%
    Midsize Enterprise11%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Buyer's Guide
    ArcSight Logger vs. IBM SevOne Network Performance Management (NPM)
    March 2024
    Find out what your peers are saying about ArcSight Logger vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ArcSight Logger is ranked 29th in Log Management with 29 reviews while IBM SevOne Network Performance Management (NPM) is ranked 18th in Log Management with 52 reviews. ArcSight Logger is rated 7.8, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and Zabbix. See our ArcSight Logger vs. IBM SevOne Network Performance Management (NPM) report.

    See our list of best Log Management vendors.

    We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.