We performed a comparison between ArcSight ESM and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management.USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. ArcSight ESM users have recommended improvements in training, speed, and data administration. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. USM Anywhere has garnered favorable feedback regarding its ROI.
"Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."
"The Identity Behavior tab furnishes us with the entire history linked to each IP or domain that has either accessed or attempted to access our system."
"Sentinel is a Microsoft product, so they provide very robust use cases and analytic groups, which are very beneficial for the security team. I also like the ability to integrate data sources into the software for on-premise and cloud-based solutions."
"Having your logs put all in one place with machine learning working on those logs is a good feature. I don't need to start thinking, "Where are my logs?" My logs are in a centralized repository, like Log Analytics, which is why you can't use Sentinel without Log Analytics. Having all those logs in one place is an advantage."
"The most valuable features in my experience are the UEBA, LDAP, the threat scheduler, and integration with third-party straight perform like the MISP."
"The most valuable feature is the onboarding of the workloads. You can see all that has been onboarded in your account on the dashboards."
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"The features that stand out are the detection engine and its integration with multiple data sources."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"The user interfaces are quite good and speedy."
"ArcSight gives us better visibility into threats that were unknown earlier."
"I value the event correlation of this product."
"Usability is the most valuable feature. The accessibility is quite good."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"This solution can completely detect and prevent incidents on your network."
"AlienVault's reporting is good. I like that vulnerability assessment is part of the solution, and the UI is intuitive. Also, the overhead is low, which is to say we don't need a dedicated SOC team to manage and analyze things constantly. We're a small company that doesn't have those resources."
"It has streamlined log aggregation and analysis to meet organizational and regulatory needs."
"There are multiple tools for information security. The solution includes all the latest advances on the network and host intrusion detection systems."
"Its powerful correlation engine helps reduce time in manually correlating events."
"It brought our logs into one place for review and set up alarms based on changes we were missing due to lack of having one place for everything to go."
"It is my "security person" looking at irregularities and letting me know when something has occurred."
"The asset management functionality (active and passive scans) is also really important. You can't protect what you do not know about, so having an inventory of all your devices and software is critical to a security management program."
"I would like to see more AI used in processes."
"Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"Sentinel's reporting is complex and can be more user-friendly."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"They need to develop NetFlow appliances that can be installed in the customer network on span ports, collect NetFlow, and send it to ArcSight without relying on the devices' NetFlow capability and their position in the network."
"The stability isn't quite perfect. We occasionally run into problems."
"The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."
"The security area has room for improvement."
"The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"The reporting is mediocre and is something that needs to be improved."
"The one thing I continue to dislike about the USM is the limitation on reports."
"AT&T AlienVault USM can improve searchable data. It should be available for more than 90 days. If you need more than 90 days of data, you have to put a request and they give you raw data, which is not easy to search. A good addition would be to allow users to search data older than 90 days."
"The AT&T AlienVault USM is okay, but the relational database is not very good for large amounts of data. For example, many logs cannot be processed. It has been very slow for the queries and some data which are large, it is not very good in this case."
"More complimentary training needs to be done for use with this tool. If you get into a bind, then it will cost you."
"We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up."
"The solution is a bit complicated. It could be simplified quite a bit."
"Adding a parsing interface for the customers would make AT&T AlienVault USM better."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while USM Anywhere is ranked 11th in Security Information and Event Management (SIEM) with 113 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while USM Anywhere is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Rapid7 InsightIDR. See our ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere report.
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