ArcSight Enterprise Security Manager (ESM) vs Fortinet FortiSIEM comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 20, 2023

We performed a comparison between ArcSight ESM and Fortinet FortiSIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Fortinet FortiSIEM users like its advanced agents and effective correlation capabilities. Reviews say FortiSIEM excels at anomaly reporting and threat hunting. ArcSight ESM users have recommended improvements in training, speed, and data administration. Fortinet FortiSIEM could benefit from better integration guides, more flexible reporting, and reduced resource consumption. Users also suggest adding more AI capabilities and improving database monitoring.

  • Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Some FortiSIEM customers consider Fortinet support to be satisfactory and efficient, while others were unhappy and thought the engineers could be more knowledgeable.

  • Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Some FortiSIEM users found it effortless to install within a day or two. Nonetheless, others encountered difficulties regarding CPU and memory requirements, as well as a lengthier deployment time.

  • Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. FortiSIEM is generally regarded as reasonably priced and competitive. However, FortiSIEM may still be deemed costly in developing markets.

  • ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Fortinet FortiSIEM has consistently delivered a positive return on investment for businesses.

Conclusion: Based on the reviews, users prefer Fortinet FortiSIEM over ArcSight Enterprise Security Manager (ESM) because it has a simpler setup process, a user-friendly interface, and valuable features like CMDB, rules creation, and correlation capabilities. Users also find Fortinet FortiSIEM to be scalable and appreciate its integration with other Fortinet products, as well as its efficient incident response. Although customer service and support are mixed for both products, Fortinet FortiSIEM receives praise for its good technical support. Furthermore, the pricing for Fortinet FortiSIEM is considered reasonable and competitive, providing flexibility for partners.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Fortinet FortiSIEM Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Sentinel pricing is good""We didn't have anything similar. So, it really provides value from the incidents and automation point of view. The overview of the security fabric is most valuable.""What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part.""Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information.""Azure Application Gateway makes things a lot easier. You can create dashboards, alert rules, hunting and custom queries, and functions with it.""The solution offers a lot of data on events. It helps us create specific detection strategies.""It is always correlating to IOCs for normal attacks, using Azure-related resources. For example, if any illegitimate IP starts unusual activity on our Azure firewall, then it automatically generates an alarm for us.""The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."

More Microsoft Sentinel Pros →

"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors.""For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers.""It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems.""Some of the benefits of using this solution are rapid correlation and near-time response on alerts.""I value the event correlation of this product.""We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR.""The stability of ArcSight Enterprise Security Manager is good.""SmartConnector: Normalization parses raw logs and converts them into CEF (common event format). This is the core of the product."

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"I like the various options, including the option for CMDB and the easier access to create rules, playbooks, or use cases. It's also easier to use for creating dashboards and reports.""It's a very nice solution to work with.""It is used as an alerting platform.""There are things like dashboards and reports (pre-configured and custom) that let me know that things are operating the way they should be, and when they are not.""The primary valuable feature is that it has replaced a whole lot of other products with one platform.""The stability is very reliable. It offers very good performance.""Fortinet FortiSIEM provides good detection against advanced threats.""The product is quite well-organized. The GUI makes it easy to navigate."

More Fortinet FortiSIEM Pros →

Cons
"We'd like also a better ticketing system, which is older.""If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement.""Sentinel should be improved with more connectors. At the moment, it only covers a few vendors. If I remember correctly, only 100 products are supported natively in Sentinel, although you can connect them with syslog. But Microsoft should increase the number of native connectors to get logs into Sentinel.""We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days.""The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it.""Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems.""The reporting could be more structured.""In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."

More Microsoft Sentinel Cons →

"Deployment typology could be improved. Difficult to scale across all the different lines of businesses.""ArcSight ESM needs to improve performance, user interface, and automation.""The API integration could be better, and I'd like to see more machine-learning capabilities in the future.""HPE ArcSight has a quite steep learning curve.""They also could improve the product by integrating user and identity behavior analytics.""Micro Focus does not have a physical presence here in Pakistan, although IBM does.""ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation.""The stability isn't quite perfect. We occasionally run into problems."

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"Not very good on non-API features, lacks that functionality.""Our team tried configuring MS SQL database logs with Fortinet FortiSIEM, but it did not work for some time.""Its training can be improved. Its price also needs to be improved.""Fortinet FortiSIEM could improve by having better integration and extensions. This would benefit by allowing us to give more rules.""The process of installing Fortinet FortiSIEM and the customization of the alerts take too long.""The product does not have Security Orchestration and Automation Response, I would recommend adding this feature.""The dashboard needs to improve.""Fortinet FortiSIEM is a little out of sight and needs more marketing efforts to be popular in the market."

More Fortinet FortiSIEM Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "Please be cheaper and more simplified."
  • "We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that."
  • "Pricing is acceptable for more than 90% of our customers, as they normally get discounts."
  • "Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."
  • "The price of Fortinet FortiSIEM is a lot less when compared to other solutions."
  • "They have a yearly subscription."
  • "The solution is available for both, perpetual and subscription licenses."
  • "Manageable, however would be better as pay as you go versus CapEX."
  • More Fortinet FortiSIEM Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on… more »
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:Real-time monitoring makes life quite easy for me.
    Top Answer:The price is competitive. We can scale based on the licensing. It is an annual CapEx.
    Top Answer:Network detection and response is a separate product. That's how I ended up with Wazuh. I'm looking for something to… more »
    Comparisons
    Also Known As
    Azure Sentinel
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    FortiSIEM, AccelOps
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

    Companies around the world use FortiSIEM for the following use cases:

    • Threat management and intelligence that provide situational awareness and anomaly detection
    • Alleviating compliance mandate concerns for PCI, HIPAA and SOX
    • Managing “alert overload”
    • Handling the “too many tools” reporting issue
    • Addressing the MSPs/MSSPs pain of meeting service level agreements
    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Comms Service Provider22%
    Financial Services Firm12%
    Computer Software Company10%
    Media Company10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Government9%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business41%
    Midsize Enterprise26%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise18%
    Large Enterprise53%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. Fortinet FortiSIEM
    March 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Fortinet FortiSIEM and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 11th in Security Information and Event Management (SIEM) with 93 reviews while Fortinet FortiSIEM is ranked 9th in Security Information and Event Management (SIEM) with 63 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Fortinet FortiSIEM is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, LogRhythm SIEM, Wazuh and AlienVault OSSIM. See our ArcSight Enterprise Security Manager (ESM) vs. Fortinet FortiSIEM report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.