Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers.
I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive.
This process has helped to improve our organization because we have centralized the intra-group security equipment logs.
When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware.
We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR.
The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation.
It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment.
It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service.
We use this solution to examine disparate log sources and provide a cohesive method to search for anomalous behavior.
The feature that makes it usable is the web interface.
The ability to investigate a particular period of time where you can analyze logs is its most valuable feature.
It has centralized monitoring for our security operations. Therefore, it improves our analysts' work.
The most valuable features would be the automation, reporting, and the support.
The Web Console is my favorite. It enables me, at a glance, to see the health of the environments.
Even other products we have that feed into it, instead of having to watch all of them we only have to watch one. For example, we have CrowdStrike, so instead of having to pay attention that solution - because their dashboard doesn't really pop when an alarm comes up - we can see issues with the red on the LogRhythm alarm. That is very nice.
We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products.
The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information.
It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate.
There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training.
In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop.
I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM.
The security area has room for improvement.
The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network.
The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight.
I would like to see support added for Exchange 2016, and CheckPoint OPSec Lea.
It is a product that is very hard to use.
I would like to see more integration with more products that are out there within the same security field.
Stability has probably been one area where Health Checks have not been great with the product. We have been told that they are going to improve Health Checks on product, though we do struggle with them on a daily basis.
Scalability misses the mark sometimes, especially when you have an integrated disaster recovery built into the solution.
My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue.
My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable.
My big thing is the easability. I don't like to go to two different systems. The fat client that you have to install to configure it, then the web console which is just for reporting and analysis. These features need to collapse, and it needs to be in a single solution. Going through the web solution in the future is the way to do it, because right now, it is a bit cumbersome.
Pricing and Cost Advice
The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive.
The pricing is great compared to others.
Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately.
Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service.
It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.
Aggregation can help a lot in pushing down licensing costs.
Everything is expensive with LogRhythm, and you don't get anything for free.
When it comes time to renew, they say, "This is what you are using. This is what we can do for you." So, they work with you on pricing.
We have seen a measurable decrease in the mean time to detect and respond to threats. As it comes out new features and new releases, the window is becoming a lot narrower because you can pivot a lot more with the data. Therefore, the new features and enhancements are reducing that.
The nice thing about LogRhythm is you can either use the agents, getting a certain number of agents with your license depending on how you want to go, and those agents do a lot of cool things, or you can use CIS Log host, then you have like an unlimited number of them.
The solution has provided us with consistency and increased staff productivity through orchestrated automated work flows by at least 20 percent.
I have seen a measurable decrease in the mean time to detect and respond to threats. We went from not detecting them to detecting them. We can actually pick up what is anomalous in our network now.
In comparison to the competition, they are more affordable. This allows us to do more with less.
I would recommend talking to the rep. That's the biggest thing because they will know what questions to ask.
out of 42 in Security Information and Event Management (SIEM)
Average Words per Review
out of 42 in Security Information and Event Management (SIEM)
Average Words per Review
Compared 29% of the time.
Compared 21% of the time.
Compared 10% of the time.
Compared 27% of the time.
Compared 16% of the time.
Compared 8% of the time.
Also Known As
|Micro Focus ArcSight, HPE ArcSight||LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM|
ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.
There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.
With ArcSight, IT can:
LogRhythm is a world leader in NextGen SIEM, empowering thousands of enterprises on six continents to successfully reduce cyber and operational risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. The LogRhythm NextGen SIEM Platform combines advanced security analytics; user and entity behavior analytics (UEBA); network detection and response (NDR); and security orchestration, automation, and response (SOAR) in a single end- to-end solution.
LogRhythm’s technology serves as the foundation for the world’s most modern enterprise security operations centers (SOCs), helping customers measurably secure their cloud, physical, and virtual infrastructures for both IT and OT environments. Built for security professionals by security professionals, the LogRhythm NextGen SIEM Platform has won countless customer and industry accolades. For more information, visit logrhythm.com.
Learn more about ArcSight
Learn more about LogRhythm NextGen SIEM
|Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.||Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill|
Financial Services Firm42%
Comms Service Provider26%
Financial Services Firm31%
Comms Service Provider18%
Software R&D Company14%
Financial Services Firm28%
Financial Services Firm12%
Comms Service Provider11%
Software R&D Company10%
See also ArcSight Reviews, LogRhythm NextGen SIEM Reviews, and our list of Best Security Information and Event Management (SIEM) Companies.