ArcSight Enterprise Security Manager (ESM) vs LogRhythm SIEM comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 20, 2023

We performed a comparison between ArcSight ESM and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. ArcSight ESM users have recommended improvements in training, speed, and data administration. LogRhythm SIEM has the potential to improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.

  • Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.

  • Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.

  • Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.

  • ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.

Conclusion: Based on user feedback, LogRhythm SIEM is the preferred choice compared to ArcSight Enterprise Security Manager (ESM). Users find LogRhythm's initial setup to be simpler and its interface to be more user-friendly. LogRhythm also offers scalability and integration capabilities. The centralized dashboard is appreciated for its effectiveness in creating correlation rules, and the system is stable. LogRhythm SIEM provides significant value and a substantial return on investment. Users find the customer service and support to be positive, with responsive and knowledgeable technical support. In terms of pricing, LogRhythm SIEM is considered competitive and cost-effective compared to other SIEM solutions.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. LogRhythm SIEM Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The main benefit is the ease of integration.""Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information.""The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it.""One of the most valuable features is that it creates a kind of a single pane of glass for organizations that already use Microsoft software. So, when they have things like Microsoft 365, it is very easy for them to kind of plug in or enroll those endpoints into the Azure Sentinel service.""The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high.""Microsoft Sentinel comes preloaded with templates for teaching and analytics rules.""It's easy to use. It's a very good product. It can easily ingest data from anywhere. It has an easily understandable language to perform actions.""We didn't have anything similar. So, it really provides value from the incidents and automation point of view. The overview of the security fabric is most valuable."

More Microsoft Sentinel Pros →

"The user interfaces are quite good and speedy.""This process has helped to improve our organization because we have centralized the intra-group security equipment logs.""The most valuable features of ArcSight ESM are ease of use and readily usable components.""We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens.""The product is quite mature. It's been around for a long time.""The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation.""I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive.""ArcSight gives us better visibility into threats that were unknown earlier."

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"LogRhythm has shown to us, to this point in time, that it has the capabilities of being able to deliver actionable intelligence to the security engineers and analysts.""We have seen a massive increase in the amount of data that we can collect, the type of things that we can see, the way we can look at logs, the way we can get alerts, and the way can create our own customer roles, which has allowed us to customize the work in our environment.""We integrated Azure logs with it and that makes it simpler. Rather than having to log into the portal, we can just check everything in one place. We can compare those to our Windows and host logs to see if any problems correlate between them.""It's positively affected our overall rate of efficiency.""The log analysis feature is valuable.""It supports most standard log sources.""The dashboards in the LogRhythm SIEM really help us as a starting point. It gives us a starting point we can go to every day. We walk through several dashboards to see anomalous activity for further investigation.""This solution has improved our organization in many different ways. The biggest benefit is being able to view all information in one dashboard instead of having to look at several different applications and dashboards. I can see information across our entire environment and every aspect of our network."

More LogRhythm SIEM Pros →

Cons
"The solution should allow for a streamlined CI/CD procedure.""Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools.""The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything...""Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field.""Its documentation is not so simple. It is easy for somebody who is Microsoft certified or more closely attached to Microsoft solutions. It is not easy for those who are working on open-source platforms. There isn't a central point where everything is documented, and there is no specific training or certification.""The interface could be more user-friendly. It''s a small improvement that they could make if they wanted to.""The reporting could be more structured.""We are invoiced according to the amount of data generated within each log."

More Microsoft Sentinel Cons →

"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better.""Customer service and support is our biggest challenge.""The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud.""The onboarding process for this solution could be better. It also needs a better GUI.""The solution could be more stable.""The UI interface is somewhat complex and needs to be simplified.""The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible.""In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."

More ArcSight Enterprise Security Manager (ESM) Cons →

"I would like to see APIs well-documented and public facing, so we can get to them all.""In terms of blind spots, we are looking for more improvements since we don't have visibility over everything.""Their ticketing system for managing cases can be improved. They can either do that or adopt some of the open-source ticket systems into theirs. The current system works and gets the job done, but it is very bare-bones and basic. There are some things that could be improved there. They should also bring in more threat intelligence into the product and also probably start to look into the integration of more cloud or SAS products for ingesting logs. They're doing the work, but with the explosion of COVID, a lot of businesses have started to move towards more cloud applications or SAS applications. There is a whole diverse suite of SAS products out there, which is a challenge for them and I get it. They seem to be focusing on the big ones, but it'll be nice to be able to, for example, pull in Microsoft logs from Office 365. They are working towards a better way of doing that, and they have a product in the pipeline to pull logs in from other SAS applications. The biggest thing for them is going to be moving away from a Windows Server infrastructure into a straight-up Linux, which is more stable in my eyes. For the backend, they can maybe move into more of an up-to-date Elastic search engine and use less of Microsoft products.""We've had issues with scaling and local support.""The log storage capacity should be increased.""I would like to see more integration with more products that are out there within the same security field.""I would like to see case management become more independent from LogRhythm itself.""The initial setup is not so easy because it is quite a process."

More LogRhythm SIEM Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "Look closely at the cost of licensing of other products. This should include setups and the need for support services. I did a RFQ to 2 other vendors before choosing this product."
  • "If you don't have your staff, absolutely look into the co-pilot and factor that into your cost evaluation."
  • "I would recommend that whatever sales quotes to them upfront, they will probably go up. Because they are probably going to outgrow that very quickly or once they start getting everything into it, they are going to have to move up anyway."
  • "Look for whatever will give you the most value. That's the main point. It is not one size fits all."
  • "I would recommend talking to the rep. That's the biggest thing because they will know what questions to ask."
  • "In comparison to the competition, they are more affordable. This allows us to do more with less."
  • "The solution has provided us with consistency and increased staff productivity through orchestrated automated work flows by at least 20 percent."
  • "I have seen a measurable decrease in the mean time to detect and respond to threats. We went from not detecting them to detecting them. We can actually pick up what is anomalous in our network now."
  • More LogRhythm SIEM Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on… more »
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:Rony, Daniel's answer is right on the money.  There are many solutions for each in the market, a lot depends upon your… more »
    Top Answer:LogRhythm does a very good job of helping SOCs manage their workflows.
    Top Answer:LogRhythm's pricing and licensing are extremely competitive and it's one of the top three reasons we continue to invest… more »
    Comparisons
    Also Known As
    Azure Sentinel
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    LogRhythm SIEM Platform is an award-winning platform in security analytics. With more than 4,000 customers globally, LogRhythm SIEM is an integrated platform that helps security operations teams protect critical infrastructure and information from emerging cyberthreats. Ultimately, LogRhythm SIEM is an integrated set of modules that contribute to the security team’s fundamental mission: rapid threat monitoring, threat detection, threat investigation, and threat neutralization. LogRhythm SIEM is for organizations that require an on-premises solution and offers:

    ● Streamlined workflow

    ● Secure data access

    ● Real-time visibility

    ● A unified user experience

    ● Management customization

    Security information and event management (SIEM) solutions have been evolving for over a decade; their core functionality still acts as the most effective foundation for any organization’s technology stack. A SIEM solution enables an organization to centrally collect data across its entire network environment to gain real-time visibility into activity that may pose a risk to the organization. SIEM technology addresses threats before they become significant financial risks while simultaneously helping better manage an organization’s assets.

    LogRhythm SIEM has many key features and capabilities, including:

    High-Performance Log Management: LogRhythm SIEM offers structured and unstructured search capabilities which allows users to swiftly search across an organization’s vast data to easily find answers, identify IT and security issues, and troubleshoot issues. Users can efficiently process and index terabytes of log data daily.

    Network and Endpoint Monitoring: Forensic sensors allow users to gain deep visibility into endpoint and network activity. Users can see behavioral anomalies and better respond to incidents.

    SmartResponse™ Automation: LogRhythm SIEM allows users to centrally execute pre-staged actions that automate incident investigatory tasks and responses.

    Automated Machine Analytics: LogRhythm SIEM's AI Engine continuously analyzes all collected security incidents and forensic data. Security teams are delivered precise, real-time intelligence about risk-prioritized threats.

    Case and Security Incident Management: LogRhythm SIEM offers an integrated workflow so that threats don’t slip through the cracks. Collaboration tools help centrally manage and track investigations.

    User and entity behavior analytics (UEBA): Embedded deterministic UEBA monitoring helps protect against insider threats.

    Security orchestration, automation, and response (SOAR): LogRhythm SIEM includes our embedded SOAR solution to increase efficiency and higher-quality incident response with low mean time to response (MTTR).

    Benefits to Using LogRhythm SIEM

    The platform offers great value to security and IT operations. Users have the ability to map their security and IT operations to existing frameworks such as NIST and MITRE ATT&CK.

    ● The platform offers broad integration across security and IT vendors: Users benefit from support for integration with hundreds of security and IT solutions. In turn, this further extends SIEM capabilities and data collection.

    ● The platform provides compliance adherence, enforcement, and reporting: The prebuilt compliance modules automatically detect violations as they occur and remove the burden of manually reviewing audit logs.

    Reviews from Real Users

    LogRhythm SIEM stands out among its competitors for a number of reasons. Two major ones are its ability to be customized and its quick performance of queries.

    Jason G., a senior cybersecurity engineer, writes, "I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios."

    Andy W., principal consultant at ITSEC Asia, notes, “LogRhythm SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions.”

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Financial Services Firm26%
    Healthcare Company11%
    Energy/Utilities Company9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization37%
    Computer Software Company9%
    Government6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business23%
    Midsize Enterprise23%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise45%
    Large Enterprise37%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. LogRhythm SIEM
    March 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. LogRhythm SIEM and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 11th in Security Information and Event Management (SIEM) with 93 reviews while LogRhythm SIEM is ranked 6th in Security Information and Event Management (SIEM) with 166 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while LogRhythm SIEM is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Devo, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, IBM Security QRadar, Wazuh, Fortinet FortiSIEM and LogRhythm Axon. See our ArcSight Enterprise Security Manager (ESM) vs. LogRhythm SIEM report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.