ArcSight Enterprise Security Manager (ESM) vs ManageEngine Log360 comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and ManageEngine Log360 based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. ManageEngine Log360 Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response.""Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment.""The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning.""If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications.""The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products.""The automation rules and playbooks are the most useful that I've seen. A number of other places segregate the automation and playbook as separate tools, whereas Microsoft is a SIEM and SOAR tool in one.""It is always correlating to IOCs for normal attacks, using Azure-related resources. For example, if any illegitimate IP starts unusual activity on our Azure firewall, then it automatically generates an alarm for us.""The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."

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"ESM has valuable features for event prediction and security analysis.""Stable solution with good customer service support.""We have been satisfied with the support.""I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool.""The correlation feature is good.""Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events.""The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided.""I am satisfied with the solution's stability."

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"It is easier to deploy than are other SIEMs, which is great. You can also get an overview of your environment, which is very handy.""ManageEngine Log360 is not difficult to deploy.""It is nice to be able to monitor and to have notifications.""The most valuable features for us are the application logs monitoring and the dashboard, which provides a single-pane view of all the ongoing activities.""The reporting is great. Everything you need is in the report for you already.""The solution could be improved by including XDR, remediation and Sandbox.""The reports that you can run are really nice.""The product is very user-friendly."

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Cons
"Given that I am in the small business space, I wish they would make it easier to operate Sentinel without being a Sentinel expert. Examples of things that could be easier are creating alerts and automations from scratch and designing workbooks.""Sentinel's reporting is complex and can be more user-friendly.""There is some relatively advanced knowledge that you have to have to properly leverage Sentinel's full capabilities. I'm thinking about things like the creation of workbooks, how you do threat-hunting, and the kinds of notifications you're getting... It takes time for people to ramp up on that and develop a familiarity or expertise with it.""Microsoft should improve Sentinel, considering that from the legacy systems, it cannot collect logs.""They should integrate it with many other software-as-a-service providers and make connectors available so that you don't have to do any sort of log normalization.""In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest.""We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers.""The product can be improved by reducing the cost to use AI machine learning."

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"We would like the ability to easily identify either unused resources or those that are being used sub-optimally.""The stability isn't quite perfect. We occasionally run into problems.""In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop.""It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are.""There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training.""The security area has room for improvement.""The way that scaling is set up isn't very cost-effective.""It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."

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"The solution needs to improve hub storage. It should integrate AI and ML capabilities.""Most times log sheets are not assigned well.""On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits.""Their technical support should be improved.""The support needs improvement.""The matter of the data retention needs to be addressed.""There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk.""The solution lacks some features when compared to other products."

More ManageEngine Log360 Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "There is a cost for each feature used."
  • "Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
  • "My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
  • "ManageEngine Log360 is expensive compared to other products."
  • "Affordable pricing is provided by the solution."
  • More ManageEngine Log360 Pricing and Cost Advice →

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    765,234 professionals have used our research since 2012.
    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer:It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight… more »
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:Deploying ManageEngine Log360 is challenging in terms of knowledge. They offer some out-of-the-box configurations, but… more »
    Comparisons
    Also Known As
    Azure Sentinel
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Non Tech Company22%
    Healthcare Company22%
    Non Profit11%
    University11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government11%
    Financial Services Firm8%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business79%
    Midsize Enterprise14%
    Large Enterprise7%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise21%
    Large Enterprise48%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. ManageEngine Log360
    March 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. ManageEngine Log360 and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 11th in Security Information and Event Management (SIEM) with 93 reviews while ManageEngine Log360 is ranked 19th in Security Information and Event Management (SIEM) with 15 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while ManageEngine Log360 is rated 7.2. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of ManageEngine Log360 writes "Facilitates incident backtracking and identifying the cause of incidents but insufficient intelligence-driven analysis to suppress unnecessary alerts". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas ManageEngine Log360 is most compared with ManageEngine EventLog Analyzer, Wazuh, Splunk Enterprise Security, Fortinet FortiSIEM and LogRhythm SIEM. See our ArcSight Enterprise Security Manager (ESM) vs. ManageEngine Log360 report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.