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Compare Arctic Wolf AWN CyberSOC vs. CrowdStrike Falcon Complete

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Featured Review
Find out what your peers are saying about Arctic Wolf AWN CyberSOC vs. CrowdStrike Falcon Complete and other solutions. Updated: November 2021.
552,027 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not.""Security protection is the best feature of this product."

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"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool.""It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them.""The initial setup was easy.""The real-time response features are valuable for us.""I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware.""CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well.""It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical.""CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."

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"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise.""It can sometimes take up to an hour to get notification of a problem and that's a long time."

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"We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention.""People should be able to obtain training at any point of the engagement so that if somebody who doesn't have the basic knowledge is getting thrown into it, they are able to get trained, and CrowdStrike is able to help them out. CrowdStrike is really doing what they're supposed to be doing, but it is like anything else where they have to keep up on their research and development, or they'll fall behind. This is a fast-paced environment, and I've seen that vendors that were really good three years ago are terrible now. CrowdStrike is trying to stay ahead of the bad guys. They have AI. I have not had a problem with them missing anything. If they missed something, they should just make sure that they don't miss it again and understand why they missed it. I don't know if they did.""In a future release, it would be ideal if they could add reporting and action histories to their suite of features.""We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity.""The logging features aren't robust and the information isn't kept long enough.""The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately.""The solution should include some sort of DLP capabilities.""The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."

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Pricing and Cost Advice
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"We have a yearly license, and it could be cheaper.""The average price is approximately $500 per customer.""It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value.""The price is okay, although you're not going to get away cheap when it comes to security.""CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive.""They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license.""There is a license for this solution and everything is included. However, The price of the could be lower.""At approximately €60 per machine, per year, I think that it's a good price point."

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Questions from the Community
Top Answer: Security protection is the best feature of this product.
Top Answer: Licensing is paid monthly with an annual contract which we can upgrade as needed. It's based on the number of users and number of elements. It's a fixed monthly rate based on the number of elements… more »
Top Answer: I think the response time could be improved. It can sometimes take up to an hour to get notification of a problem and that's a long time. We currently report to users directly from our own dashboard… more »
Top Answer: EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities.
Top Answer: Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints.
Top Answer: We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected… more »
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Also Known As
Falcon Complete
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To effectively combat cyber threats, the AWN CyberSOC service relies on a one-two punch of human expertise and machine intelligence. It’s not a product but a discipline, where dedicated Concierge Security teams tackle security matters using the full spectrum of defense mechanisms for prevention, detection, and response.

Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

Try Falcon for free at https://go.crowdstrike.com/try...;utm_medium=syn&utm_source=itcs. 

Learn more about Arctic Wolf AWN CyberSOC
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Sample Customers
Madison Memorial Hospital, Bay Federal Credit Union, Zelle LLP, Maslon LLP
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Top Industries
Computer Software Company24%
Comms Service Provider14%
Manufacturing Company5%
Computer Software Company24%
Financial Services Firm12%
Construction Company12%
Comms Service Provider12%
Computer Software Company31%
Comms Service Provider15%
Financial Services Firm6%
Company Size
No Data Available
Small Business38%
Midsize Enterprise19%
Large Enterprise42%
Small Business45%
Midsize Enterprise33%
Large Enterprise22%
Find out what your peers are saying about Arctic Wolf AWN CyberSOC vs. CrowdStrike Falcon Complete and other solutions. Updated: November 2021.
552,027 professionals have used our research since 2012.

Arctic Wolf AWN CyberSOC is ranked 3rd in Managed Detection and Response (MDR) with 2 reviews while CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 25 reviews. Arctic Wolf AWN CyberSOC is rated 8.0, while CrowdStrike Falcon Complete is rated 8.4. The top reviewer of Arctic Wolf AWN CyberSOC writes "Alerts and points exactly to where we need to go, gives good prescriptive guidance, and allows customization of alerts based on your requirements". On the other hand, the top reviewer of CrowdStrike Falcon Complete writes "Provides good network visibility, easy to work with, and deep inspection provides valuable insight". Arctic Wolf AWN CyberSOC is most compared with Dell Secureworks, Rapid7 MDR, eSentire, Red Canary MDR and Alert Logic, whereas CrowdStrike Falcon Complete is most compared with Secureworks Red Cloak MDR, Sophos Managed Threat Response, Red Canary MDR, SentinelOne Vigilance and Rapid7 MDR. See our Arctic Wolf AWN CyberSOC vs. CrowdStrike Falcon Complete report.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.