Anonymous UserInformation Systems Coordinator at a insurance company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Security protection is the best feature of this product."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"The installation was straightforward."
"It can sometimes take up to an hour to get notification of a problem and that's a long time."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
"I believe there is a per-seat license"
To effectively combat cyber threats, the AWN CyberSOC service relies on a one-two punch of human expertise and machine intelligence. It’s not a product but a discipline, where dedicated Concierge Security teams tackle security matters using the full spectrum of defense mechanisms for prevention, detection, and response.
FireEye Managed Defense is a managed detection and response (MDR) service that combines industry-recognized cyber security expertise, FireEye technology and unparalleled knowledge of attackers to help minimize the impact of a breach.
Arctic Wolf AWN CyberSOC is ranked 3rd in Managed Detection and Response (MDR) with 2 reviews while FireEye Managed Defense is ranked 9th in Managed Detection and Response (MDR) with 1 review. Arctic Wolf AWN CyberSOC is rated 8.0, while FireEye Managed Defense is rated 9.0. The top reviewer of Arctic Wolf AWN CyberSOC writes "Alerts and points exactly to where we need to go, gives good prescriptive guidance, and allows customization of alerts based on your requirements". On the other hand, the top reviewer of FireEye Managed Defense writes "The MDR team does a good job of giving us limited, periodic briefings". Arctic Wolf AWN CyberSOC is most compared with CrowdStrike Falcon Complete, Dell Secureworks, Rapid7 MDR, Alert Logic and CRITICALSTART, whereas FireEye Managed Defense is most compared with Trend Micro Managed XDR, CrowdStrike Falcon Complete, Cisco MDR, eSentire and BlueVoyant Managed Security Services.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.