Compare Arctic Wolf AWN CyberSOC vs. FireEye Managed Defense

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Top Review
Find out what your peers are saying about CrowdStrike, Critical Start, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: September 2021.
536,114 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Security protection is the best feature of this product.""Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."

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"The installation was straightforward."

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Cons
"It can sometimes take up to an hour to get notification of a problem and that's a long time.""They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

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"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."

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Pricing and Cost Advice
Information Not Available
"I believe there is a per-seat license"

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Questions from the Community
Top Answer: Security protection is the best feature of this product.
Top Answer: Licensing is paid monthly with an annual contract which we can upgrade as needed. It's based on the number of users and number of elements. It's a fixed monthly rate based on the number of elements… more »
Top Answer: I think the response time could be improved. It can sometimes take up to an hour to get notification of a problem and that's a long time. We currently report to users directly from our own dashboard… more »
Top Answer: The installation was straightforward.
Top Answer: The solution is expensive and should be less so. I believe there is a per-seat license. As the count goes up, the price can decline. We pay on an annual basis.
Top Answer: The only feature needing improvement which comes to mind is the need for better pricing for the licensing.
Ranking
Views
2,685
Comparisons
2,210
Reviews
2
Average Words per Review
888
Rating
8.0
Views
563
Comparisons
392
Reviews
1
Average Words per Review
465
Rating
9.0
Comparisons
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Overview

To effectively combat cyber threats, the AWN CyberSOC service relies on a one-two punch of human expertise and machine intelligence. It’s not a product but a discipline, where dedicated Concierge Security teams tackle security matters using the full spectrum of defense mechanisms for prevention, detection, and response.

FireEye Managed Defense is a managed detection and response (MDR) service that combines industry-recognized cyber security expertise, FireEye technology and unparalleled knowledge of attackers to help minimize the impact of a breach.

Offer
Learn more about Arctic Wolf AWN CyberSOC
Learn more about FireEye Managed Defense
Sample Customers
Madison Memorial Hospital, Bay Federal Credit Union, Zelle LLP, Maslon LLP
Globe Telecom, Landbank of the Philippines, Luz Technologies, Northshore Utility District, Penn State Health Milton S. Hershey Medical Center, Teck Resources, Vodafone
Top Industries
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider13%
Government5%
Manufacturing Company5%
VISITORS READING REVIEWS
Computer Software Company22%
Comms Service Provider22%
Manufacturing Company11%
Construction Company6%
Find out what your peers are saying about CrowdStrike, Critical Start, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: September 2021.
536,114 professionals have used our research since 2012.

Arctic Wolf AWN CyberSOC is ranked 3rd in Managed Detection and Response (MDR) with 2 reviews while FireEye Managed Defense is ranked 9th in Managed Detection and Response (MDR) with 1 review. Arctic Wolf AWN CyberSOC is rated 8.0, while FireEye Managed Defense is rated 9.0. The top reviewer of Arctic Wolf AWN CyberSOC writes "Alerts and points exactly to where we need to go, gives good prescriptive guidance, and allows customization of alerts based on your requirements". On the other hand, the top reviewer of FireEye Managed Defense writes "The MDR team does a good job of giving us limited, periodic briefings". Arctic Wolf AWN CyberSOC is most compared with CrowdStrike Falcon Complete, Dell Secureworks, Rapid7 MDR, Alert Logic and CRITICALSTART, whereas FireEye Managed Defense is most compared with Trend Micro Managed XDR, CrowdStrike Falcon Complete, Cisco MDR, eSentire and BlueVoyant Managed Security Services.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.