We performed a comparison between Arctic Wolf Managed Detection and Response and SentinelOne Vigilance based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The tool's most valuable feature is its ease of implementation."
"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."
"They provide useful quarterly updates."
"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"The visibility into our endpoints is huge."
"The most valuable aspect of this solution is the managed detection and response component."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."
"The endpoint security software is great."
"I would rate SentinelOne's customer service and support a five out of five."
"The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."
"The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity, it will react accordingly and take necessary actions, such as blocking a device."
"The product is stable."
"In our company, we use SentinelOne Vigilance for security purposes. We not only use it to detect viruses but also to monitor any activities on the endpoints so that we can take appropriate measures to mitigate any potential threats."
"SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."
"I would like to get more reports from Binary Defense about what they're blocking."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"We found a couple of bugs in the user interface."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"I would like to see more frequent check-ins with our security status."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"The implementation process could be a little more streamlined."
"It can sometimes take up to an hour to get notification of a problem and that's a long time."
"We need an easier way to audit and act on agents."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"The only thing I'm not sure about is I haven't deployed it on any mobile devices."
"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."
"The solution should add endpoint clients for mobile and Linux devices because it currently doesn't support them."
"SentinelOne Vigilance could improve if it provided us with more control over the dashboard."
"It is not easy to remove the customer without the dashboard."
"The tool needs improvement in clear communication and detection."
"The process to replicate exclusions is not user-friendly."
"My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."
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Arctic Wolf Managed Detection and Response is ranked 2nd in Managed Detection and Response (MDR) with 17 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 18 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while SentinelOne Vigilance is rated 8.4. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Huntress, Red Canary MDR, Microsoft Defender Experts for Hunting and Adlumin Security Operations Platform, whereas SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR and Field Effect Covalence. See our Arctic Wolf Managed Detection and Response vs. SentinelOne Vigilance report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
