Abdurrahman GoriTechnical Manager at a comms service provider
Andrew-LimManaging Director at Andrew Lim Consulting
Andrzej ChmielarskiTech lead/Solution architect/Team manager at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"It has an open BPM"
"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."
"Being able to use a Java-based solution makes the product flexible."
"The ability to sort via multiple criteria to identify the relationships you need for a specific object."
"ARIS is probably the most mature product in terms of modeling an enterprise architecture so that it has context."
"The initial setup and installation are very straightforward."
"The ease of use is the most valuable. I have tried a number of BPMN packages, and I find the user interface of ARIS BPM easier and more intuitive than others. If your team is knowledgeable on BPMN, it is really pretty easy to figure out on your own because it adheres to the standards extremely well. I have tried Bizagi, BizFlow, and a variety of such solutions, and I just liked ARIS BPM better."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting."
"The most valuable feature is the process documentation. For us, ARIS is a lifestyle more than a tool. It helps us learn how to think and how to plan for our system."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The interface is quite simple and easy to use, even for beginners."
"The stability has been good. We haven't had any issues."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The most valuable feature is the situational layer cake."
"The most valuable aspect of the solution is the various workflows."
"The solution provides us with a very good dashboard."
"The solution offers excellent workflows."
"I would like to see the forms engine available in the open-source version of this solution."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"I would also like a very easy to use form builder."
"Especially when you use the open-source version, there are issues with performance."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"Lacking in forms visualization."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"The governance mechanism could be better, as could automation."
"The interface is a little archaic."
"The workflow approval process could be represented better in the overviews."
"I use it strictly for developing the business process model. I don't use it for the actual automation. I do that with Vtenext. I have standardized on Vtenext, and I don't use ARIS BPM anymore. The Vtenext UI is just as good, and it is much more tightly coupled to the underlying object model. I can get more done in one session with Vtenext rather than first going to ARIS BPM, then importing, and having to edit it for tight coupling."
"Its governance tool and integration with ESB and execution engine can be improved. Their partner support can also be improved."
"The model graphics can be exported in PDF, but the model is too small to read."
"There is a lot of room for improvement. They need to increase the performance of the system flow. They need to support it more. ARIS Process Governance is still quite basic, and they are using an old BPM and process automation module."
"The pricing model needs to be improved. Right now, it's too expensive."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"The solution would benefit from more integration capabilities."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"We are using the open-source version of this solution."
"Camunda is much cheaper."
"I use the open-source free version."
"The open-source version of the product is free to use."
"The cost of this solution is better than some competing products."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We use the open-source version, which can be used at no cost."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."
"It depends on different parameters."
"The setup cost and pricing depend on the license (Modeler, Viewer, Administrator)."
"The price could be better."
"The price of the solution is reasonable."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"The pricing is pretty good, compared to other similar products."
"It's a user-based license where, as you scale the numbers of users, the price increases."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"We mostly have a yearly license."
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
Software AG's ARIS Business Process Analysis Platform is ideal for organizations that want to document, analyze, standardize and improve their processes. Design, document, analyze, optimize and communicate processes to achieve business process excellence by using the ARIS Business Process Analysis Platform. With more efficient processes across business, IT and SAP systems, your Digital Enterprise can respond to changing business and market requirements more quickly.
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
ARIS BPA is ranked 7th in Business Process Management (BPM) with 9 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 16 reviews. ARIS BPA is rated 7.8, while Pega BPM is rated 8.4. The top reviewer of ARIS BPA writes "Holistic views of process modeling show interrelated effects between new and old processes". On the other hand, the top reviewer of Pega BPM writes "Good case management and BPM workflow with easy cloud implementation". ARIS BPA is most compared with Sparx Systems Enterprise Architect, Signavio Process Manager, Visio, MEGA HOPEX and IBM Blueworks Live, whereas Pega BPM is most compared with ServiceNow, Appian, IBM BPM, Microsoft PowerApps and K2. See our ARIS BPA vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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