We performed a comparison between ARIS BPA and Lucidchart based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management."
"There is a module designer, that one is very powerful and it creates very good reports."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"The tool defines the processes. It's the documentation of everything."
"The initial setup and installation are very straightforward."
"I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions."
"From an architectural point of view, when you're looking at the business area, you can find all the information you have to use as an architect."
"ARIS BPA has a good directory option, which helps to keep track of all of your metadata, and that's very useful."
"Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"The interface is really good and it is very easy to use."
"Creating flowcharts and documentation is easy to do and the results are very nice."
"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."
"The ease of creating some of the maps and diagrams is most valuable. Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio. I am not in a creative role, but I know how to use Adobe Illustrator and other solutions like that. If I need to map out something that I've never mapped out before, and it is going to need a totally custom graphic, eight times out of 10, I'm going to go to Lucidchart rather than trying to build it in Illustrator. Its intuition and flexibility are really big features for me."
"In general, this product has improved our organization because it makes accessing up-to-date processes and planning a lot easier."
"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."
"The pricing of the solution can be improved and the initial setup should be made easy."
"Since this is a design tool, seamless interface to make the process flows executable."
"I could use more icons and other graphical elements."
"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."
"ARIS BPA’s usability could be improved."
"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."
"An area where it lacks and can be considered for improvement in the future is if we can somehow automate or learn how we can automate different processes."
"The tool's installation and configuration part needs to improve."
"There were some things I wish were a little bit more user-friendly. For instance, when you're putting all the stuff onto a document or PDF, there's a set limit of width and height. It would have been very nice in certain situations to be able to drag people on the far edges and move them back up so that everything fits nicely onto the page."
"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."
"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."
"When my colleague initially tried to edit the file that I shared with him, he had some trouble. This is something that should be improved."
"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."
"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."
"In terms of improvement, there can be more templates. There are good templates but there could still be more."
"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."
ARIS BPA is ranked 4th in Business Process Design with 64 reviews while Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews. ARIS BPA is rated 8.4, while Lucidchart is rated 8.6. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect and Camunda, whereas Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visio and SmartDraw.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
