Compare ARIS BPM vs. OpenText Process 360

ARIS BPM is ranked 3rd in Business Process Management with 19 reviews while OpenText Process 360 is ranked 23rd in Business Process Management with 2 reviews. ARIS BPM is rated 8.2, while OpenText Process 360 is rated 7.6. The top reviewer of ARIS BPM writes "Quickly gives us a picture of what business processes are being used across the entire organization, and which can be reused". On the other hand, the top reviewer of OpenText Process 360 writes "You can use all the features without worrying about making the system update patches, all of the issues are taken care of in the cloud version". ARIS BPM is most compared with Bizagi, MEGA HOPEX and Sparx Systems Enterprise Architect, whereas OpenText Process 360 is most compared with Pega BPM, Kofax TotalAgility and Nintex Workflow. See our ARIS BPM vs. OpenText Process 360 report.
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ARIS BPM Logo
18,500 views|11,579 comparisons
OpenText Process 360 Logo
1,066 views|594 comparisons
Most Helpful Review
Find out what your peers are saying about ARIS BPM vs. OpenText Process 360 and other solutions. Updated: November 2019.
378,950 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
This solution has helped us in terms of discovering business processes.The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users.The most valuable features are business process modeling and reporting.It has the ability to scale up, as well as integrate with other systems within the organization to get real-time information from dashboards and reports.You can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application.It has allowed us to model our enterprise process architecture.BPA, the modeling tool, is the main module used because of our need for documentation.​​ARIS process modeling and analysis allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management.

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It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches.We have manual processes, so the workflow enables us to automate a number of these processes.

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Cons
Integration with third-party tools should be improved (e.g. based on APIs).With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting.I would like to see the reporting aspects improved.Making it more customizable and easy to learn would be a benefit.One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business.Displaying role allocation matrix models in ARIS Connect needs improvement.Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty.​Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users.

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They need to come with more out of the box solutions, rather than depending on customers to develop them.We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.

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Pricing and Cost Advice
In terms of pricing, it would be nice if it were more affordable.You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work with? How big is your organization? Today, they have a fixed price to say, "Okay, just to start the business area, buy two licenses for modeling and eight people that can look into the product." They have this kind of fixed price. It's 50,000 Danish Krone. If you divided that by about six, then you get the pricing in dollars. Still, when you are going out, negotiate and find the right price. You will never get a fixed price: "It costs this and, if you take ten of these, seven of these and eight of these, and then it costs this." No, you negotiate every time.From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast.If you can afford it, it's the best so far.ARIS Express​ is free.​It is on the higher side.Negotiate. Price is high so make sure you’re getting the best deal.

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378,950 professionals have used our research since 2012.
Ranking
Views
18,500
Comparisons
11,579
Reviews
18
Average Words per Review
391
Avg. Rating
8.1
Views
1,066
Comparisons
594
Reviews
2
Average Words per Review
547
Avg. Rating
7.5
Top Comparisons
Compared 11% of the time.
Compared 8% of the time.
Compared 31% of the time.
Also Known As
ARISProcess 360, Global 360
Learn
Software AG
OpenText
Overview

Software AG's ARIS Business Process Analysis Platform is ideal for organizations that want to document, analyze, standardize and improve their processes. Design, document, analyze, optimize and communicate processes to achieve business process excellence by using the ARIS Business Process Analysis Platform. With more efficient processes across business, IT and SAP systems, your Digital Enterprise can respond to changing business and market requirements more quickly.

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
Offer
Learn more about ARIS BPM
Learn more about OpenText Process 360
Sample Customers
Fujitsu, Coca Cola, ING, Credit Suisse, ElectroluxiTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Top Industries
REVIEWERS
Financial Services Firm31%
Engineering Company8%
University8%
Energy/Utilities Company8%
VISITORS READING REVIEWS
Software R&D Company28%
Financial Services Firm14%
Government6%
Retailer6%
No Data Available
Company Size
REVIEWERS
Small Business33%
Midsize Enterprise6%
Large Enterprise61%
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise18%
Large Enterprise68%
No Data Available
Find out what your peers are saying about ARIS BPM vs. OpenText Process 360 and other solutions. Updated: November 2019.
378,950 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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