Compare ARIS BPM vs. Pega BPM

ARIS BPM is ranked 3rd in Business Process Management with 19 reviews while Pega BPM is ranked 8th in Business Process Management with 7 reviews. ARIS BPM is rated 8.2, while Pega BPM is rated 9.0. The top reviewer of ARIS BPM writes "Quickly gives us a picture of what business processes are being used across the entire organization, and which can be reused". On the other hand, the top reviewer of Pega BPM writes "Rapid renew structure allows for better implementation over other solutions and aids clients in serving their customers". ARIS BPM is most compared with Bizagi, MEGA HOPEX and Sparx Systems Enterprise Architect, whereas Pega BPM is most compared with Camunda BPM, Appian and ServiceNow. See our ARIS BPM vs. Pega BPM report.
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ARIS BPM Logo
18,500 views|11,579 comparisons
Pega BPM Logo
11,584 views|8,715 comparisons
Most Helpful Review
Find out what your peers are saying about ARIS BPM vs. Pega BPM and other solutions. Updated: November 2019.
378,950 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
This solution has helped us in terms of discovering business processes.The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users.The most valuable features are business process modeling and reporting.It has the ability to scale up, as well as integrate with other systems within the organization to get real-time information from dashboards and reports.You can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application.It has allowed us to model our enterprise process architecture.BPA, the modeling tool, is the main module used because of our need for documentation.​​ARIS process modeling and analysis allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management.

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The interface is quite simple and easy to use, even for beginners.The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.Powerful, full-featured business process management with excellent supportWhile Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.The most valuable features are case management and integration services.It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.The user interface and the ease of developing the workflow for an application are valuable features.Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.

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Cons
Integration with third-party tools should be improved (e.g. based on APIs).With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting.I would like to see the reporting aspects improved.Making it more customizable and easy to learn would be a benefit.One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business.Displaying role allocation matrix models in ARIS Connect needs improvement.Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty.​Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users.

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Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.The pricing model needs to be improved. Right now, it's too expensive.Lack of stronger cloud support is somewhat inconvenient for users and implementation.What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.The unit testing needs to improve, as well as the user interface.The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.

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Pricing and Cost Advice
In terms of pricing, it would be nice if it were more affordable.You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work with? How big is your organization? Today, they have a fixed price to say, "Okay, just to start the business area, buy two licenses for modeling and eight people that can look into the product." They have this kind of fixed price. It's 50,000 Danish Krone. If you divided that by about six, then you get the pricing in dollars. Still, when you are going out, negotiate and find the right price. You will never get a fixed price: "It costs this and, if you take ten of these, seven of these and eight of these, and then it costs this." No, you negotiate every time.From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast.If you can afford it, it's the best so far.ARIS Express​ is free.​It is on the higher side.Negotiate. Price is high so make sure you’re getting the best deal.

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May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.The licensing fees are based on the number of users.They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.

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report
Use our free recommendation engine to learn which Business Process Management solutions are best for your needs.
378,950 professionals have used our research since 2012.
Ranking
Views
18,500
Comparisons
11,579
Reviews
18
Average Words per Review
391
Avg. Rating
8.1
Views
11,584
Comparisons
8,715
Reviews
7
Average Words per Review
571
Avg. Rating
9.0
Top Comparisons
Compared 11% of the time.
Compared 8% of the time.
Compared 23% of the time.
Compared 21% of the time.
Compared 12% of the time.
Also Known As
ARISPegasystems, SmartBPM
Learn
Software AG
Pega
Overview

Software AG's ARIS Business Process Analysis Platform is ideal for organizations that want to document, analyze, standardize and improve their processes. Design, document, analyze, optimize and communicate processes to achieve business process excellence by using the ARIS Business Process Analysis Platform. With more efficient processes across business, IT and SAP systems, your Digital Enterprise can respond to changing business and market requirements more quickly.

Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Offer
Learn more about ARIS BPM
Learn more about Pega BPM
Sample Customers
Fujitsu, Coca Cola, ING, Credit Suisse, ElectroluxThe State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Top Industries
REVIEWERS
Financial Services Firm31%
Comms Service Provider8%
Manufacturing Company8%
Healthcare Company8%
VISITORS READING REVIEWS
Software R&D Company28%
Financial Services Firm14%
Government6%
Retailer6%
REVIEWERS
Financial Services Firm71%
Software R&D Company14%
Retailer14%
VISITORS READING REVIEWS
Software R&D Company32%
Financial Services Firm13%
Comms Service Provider10%
Manufacturing Company8%
Company Size
REVIEWERS
Small Business33%
Midsize Enterprise6%
Large Enterprise61%
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise18%
Large Enterprise68%
REVIEWERS
Small Business27%
Large Enterprise73%
Find out what your peers are saying about ARIS BPM vs. Pega BPM and other solutions. Updated: November 2019.
378,950 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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