We performed a comparison between ARIS BPA and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a well-featured, functional product."
"ARIS process modeling and analysis allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management."
"The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"The matrix model makes building relations easier."
"We also have relationships specified with our IT systems and our organizational chart. That makes it possible to analyze things from the systems point of view and regarding the organizational part of the company. It all comes together in one tool and that is what gives us the most value at the moment."
"The most valuable features are business process modeling and reporting."
"Good at controlling the workflow and relevant key processes."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The solution is operating well overall."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The interface is quite simple and easy to use, even for beginners."
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"The solution is able to support the size and scale required."
"The solution has very helpful technical support."
"The integration between ARIS, webMethods, and project versions needs improvement."
"The solution's processes are huge and it is not easy to get an overview of how things work. It needs to improve the interface. I would like to see the product include a better overview of processes and improve search."
"With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"Integration with third-party tools should be improved (e.g. based on APIs)."
"Migration to the next release is very tricky. You can't do it without support from ARIS or from a software kit. And it takes a lot of time and a lot of money to migrate. My impression is that a lot of companies do not migrate regularly because of that issue."
"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."
"While the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute)."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
"Pega should work on redefining their model and creating a demand for their skills."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"This is a quite expensive product."
ARIS BPA is ranked 6th in Business Process Management (BPM) with 64 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. ARIS BPA is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect, Camunda and BiZZdesign HoriZZon, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and GitHub CoPilot. See our ARIS BPA vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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