We performed a comparison between ARIS Cloud and IBM Blueworks Live based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"It's very easy to collaborate with. It's very user-friendly"
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"This solution has improved the way our organization does training."
"It has proved that it also works in complex circumstances."
"The cloud version has the advantage that you can work on it from anywhere."
"The solution is stable. All the refreshes run very well."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"It is a stable solution since there has not been any downtime. Everything loads fast."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"This solution is good at utilizing standards rules for connectivity."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"I would like to see more support for architectural diagrams."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"There is room for improvement in the support."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"Spaces are not well organized; space controls are lacking."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews. ARIS Cloud is rated 8.2, while IBM Blueworks Live is rated 8.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, Sparx Systems Enterprise Architect, Microsoft Azure and MEGA HOPEX, whereas IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, Camunda and Sparx Systems Enterprise Architect. See our ARIS Cloud vs. IBM Blueworks Live report.
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