We performed a comparison between ARIS Cloud and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The cloud version has the advantage that you can work on it from anywhere."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"It has proved that it also works in complex circumstances."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"It's very easy to collaborate with. It's very user-friendly"
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"IBM BPM is both scalable and stable."
"It's a solid product. It covers most of the pain points for clients."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"The solution is stable."
"Compliance with the BPMN 2.0 standard."
"The performance is fine."
"There is room for improvement in the support."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"It might not be suitable for entry level clients because it comes with a huge number of modules for processing that at times might not be necessary for upcoming clients."
"It can definitely be improved in terms of performance and stability."
"There is room for improvement in the stability."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
ARIS Cloud is ranked 26th in Business Process Management (BPM) with 12 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. ARIS Cloud is rated 8.2, while IBM BPM is rated 7.8. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live, Sparx Systems Enterprise Architect and Microsoft Azure, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow. See our ARIS Cloud vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors.
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