We performed a comparison between ARIS Cloud and iGrafx Process360 Live Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very easy to collaborate with. It's very user-friendly"
"The cloud version has the advantage that you can work on it from anywhere."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"This solution has improved the way our organization does training."
"It has proved that it also works in complex circumstances."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Provides a valuable BPMN feature."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution is very stable."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"There is room for improvement in the support."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"The price is quite high. This is one weak point of the solution."
"I would like to see more support for architectural diagrams."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It can be more user-friendly."
"I would love to see a template and shapes for customer journey mapping."
"It would be nice to have a Spanish user interface available to us."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
More iGrafx Process360 Live Platform Pricing and Cost Advice →
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while iGrafx Process360 Live Platform is ranked 16th in Business Process Design with 15 reviews. ARIS Cloud is rated 8.2, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live, Sparx Systems Enterprise Architect and Microsoft Azure, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect. See our ARIS Cloud vs. iGrafx Process360 Live Platform report.
See our list of best Business Process Design vendors and best Business Process Management (BPM) vendors.
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