We performed a comparison between ARIS Cloud and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"It's very easy to collaborate with. It's very user-friendly"
"Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The solution is easily modified to suit your needs."
"We like the governance."
"The initial setup is easy."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"The price is quite high. This is one weak point of the solution."
"I would like to see more support for architectural diagrams."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
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"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"I haven't used this solution long enough to know what areas could be improved."
"The performance is slow, which is something that should be improved."
"Requirements management needs to be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Cannot see which activities are control activities."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"The migration tool needs to be included in the main package, and not as a separate license."
"There could be features for process mining, process simulation, and analytics."
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS Cloud is rated 8.2, while iServer is rated 7.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live, Sparx Systems Enterprise Architect and Microsoft Azure, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and Lucidchart. See our ARIS Cloud vs. iServer report.
See our list of best Business Process Design vendors.
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