Compare ARIS Cloud vs. OpenText Process 360

ARIS Cloud is ranked 11th in Business Process Management with 5 reviews while OpenText Process 360 is ranked 22nd in Business Process Management with 2 reviews. ARIS Cloud is rated 8.4, while OpenText Process 360 is rated 7.6. The top reviewer of ARIS Cloud writes "Easy to use with valuable features but the technical support needs improvement". On the other hand, the top reviewer of OpenText Process 360 writes "You can use all the features without worrying about making the system update patches, all of the issues are taken care of in the cloud version". ARIS Cloud is most compared with Signavio Process Manager, IBM Blueworks Live and Camunda BPM, whereas OpenText Process 360 is most compared with Pega BPM, Kofax TotalAgility and IBM BPM. See our ARIS Cloud vs. OpenText Process 360 report.
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Most Helpful Review
Find out what your peers are saying about ARIS Cloud vs. OpenText Process 360 and other solutions. Updated: November 2019.
382,196 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily.The cloud version has the advantage that you can work on it from anywhere.Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature.In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use.This solution has improved the way our organization does training.

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It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches.We have manual processes, so the workflow enables us to automate a number of these processes.

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Cons
It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow.The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year.If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system.On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it.I would like to see more support for architectural diagrams.

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They need to come with more out of the box solutions, rather than depending on customers to develop them.We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.

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Pricing and Cost Advice
There is a student version of this solution that can be used for free.

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382,196 professionals have used our research since 2012.
Ranking
Views
1,212
Comparisons
872
Reviews
5
Average Words per Review
643
Avg. Rating
8.4
Views
1,061
Comparisons
579
Reviews
2
Average Words per Review
547
Avg. Rating
7.5
Top Comparisons
Compared 16% of the time.
Compared 14% of the time.
Compared 31% of the time.
Compared 10% of the time.
Also Known As
Process LiveProcess 360, Global 360
Learn
Software AG
OpenText
Overview

ARIS Cloud is a full-scale Business-Process-as-a-Service product. It powers collaborative process improvement projects around the globe.

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
Offer
Learn more about ARIS Cloud
Learn more about OpenText Process 360
Sample Customers
Essent, Vodafone Iceland, Coca-Cola, FraportiTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about ARIS Cloud vs. OpenText Process 360 and other solutions. Updated: November 2019.
382,196 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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