We performed a comparison between ARIS Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."It's very easy to collaborate with. It's very user-friendly"
"This solution has improved the way our organization does training."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."
"The cloud version has the advantage that you can work on it from anywhere."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"Salesforce is the best one out there."
"Its stability, performance, and usability are most valuable."
"The queue management of the solution is its most valuable aspect."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"I would like to see more support for architectural diagrams."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"There is room for improvement in the support."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"The biggest challenge we had was the cost and the licensing."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"An expensive solution requiring a lot of configuration."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. ARIS Cloud is rated 8.2, while Salesforce Platform is rated 8.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live, Sparx Systems Enterprise Architect and BIC Platform , whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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