We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is good for data models."
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"Being able to use a Java-based solution makes the product flexible."
"The most valuable feature is the scheduling."
"The best feature is the automation."
"Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."
"The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."
"Ease of use and ability to streamline a process model."
"It has proved that it also works in complex circumstances."
"It's very easy to collaborate with. It's very user-friendly"
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"The reporting capabilities are pretty user-friendly."
"Salesforce has simplified the day-to-day management of the sales team, whether it be calls, emails, reviews, or reports."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"The entire solution is very customizable and you are able to add many functionalities."
"The stability has been great."
"It works beautifully. I haven't had any errors."
"A very flexible solution."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"We have faced problems with the performance."
"The user interface needs some polishing because it is too technical for end-users to use it."
"As we experienced some difficulties in the beginning, deployment took almost a month."
"The initial setup can be complex for business users."
"I would like to see better pricing."
"The initial set up could be simplified, it's complex."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"The price is quite high. This is one weak point of the solution."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"The marketing automation needs improvement."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"The initial setup is rather complex."
"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
"Generally, the price could be better, as well as the licensing fees."
"We use the open-source version, which can be used at no cost."
"Camunda has a free service as well as a commercial service. We are using the free service."
"We have an annual subscription to this solution."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We pay for the license of this solution annually."
"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."
"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"It is expensive. Licensing is on an annual basis."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"The pricing is expensive in what they offer in the packages, add-ons, and templates. There's quite a bit of improvement left for them to do."
"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"The price varies depending on the cloud."
"I have heard that it is fairly priced. It offers ROI."
Earn 20 points
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
ARIS Cloud is ranked 17th in Business Process Design with 3 reviews while Salesforce Platform is ranked 3rd in PaaS Clouds with 40 reviews. ARIS Cloud is rated 8.6, while Salesforce Platform is rated 8.0. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of Salesforce Platform writes "Makes it easy to keep up with everything, close pending deals, and keep things organized". ARIS Cloud is most compared with SAP Signavio Process Manager, IBM Blueworks Live, ARIS Architect and Designer, Sparx Systems Enterprise Architect and K2, whereas Salesforce Platform is most compared with Microsoft Azure, ServiceNow, Microsoft PowerApps, Oracle Application Express (APEX) and Amazon AWS.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.