We performed a comparison between ARIS Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"The cloud version has the advantage that you can work on it from anywhere."
"It's very easy to collaborate with. It's very user-friendly"
"This solution has improved the way our organization does training."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"It has proved that it also works in complex circumstances."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"The process and the workflows are amazing."
"Marketing and Sales Lead, Forecasting, Campaign management."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"The stability has been great."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"We use this solution to track customer activities, opportunities and contact information."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"There is room for improvement in the support."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"The back end really isn't user-friendly at all."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"Some business functionalities could be improved."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. ARIS Cloud is rated 8.2, while Salesforce Platform is rated 8.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live, Sparx Systems Enterprise Architect and Visio, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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