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Artificial Solutions Teneo vs CA Service Operations Insight [EOL] comparison

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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Artificial Solutions Teneo and CA Service Operations Insight [EOL] based on real PeerSpot user reviews.

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Featured Review
Use Artificial Solutions Teneo?
Anonymous User
The tools shorten our time to diagnose and resolve problems
It's certainly going to speed up time to resolution. It will hopefully make it so I could introduce more junior people on my staff in a training... Read more →
Ranking
50th
out of 169 in CRM
Views
129
Comparisons
106
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In CRM
Buyer's Guide
CRM
March 2024
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Comparisons
Also Known As
Teneo
CA SOI
Learn More
Artificial Solutions
Broadcom
Overview
Artificial Solutions Teneo is an Enterprise-strength NLI development and analytics platform that allows business users and developers to collaborate on creating sophisticated natural language applications in record time without the need for specialist linguistic skills.

CA Service Operations Insight is comprehensive service management software designed to help IT and engineering manage the quality and availability of online services more effectively. This solution helps make your operations less of a technology silo-monitoring team and more business-aligned. CA Service Operations Insight is a customer relationship management system that provides a holistic visualization of the components across technology domains that deliver services to your customers by correlating data from a wide variety of CA and multi-vendor monitoring tools. By moving beyond traditional business service management solutions, our service management software helps you pinpoint what could be threatening to your service delivery. Through cross-domain IT operations analytics, this next-generation customer relationship management system helps your operations staff take specific actions appropriate to your business priorities.

Sample Customers
Skruvat, Widiba, IKEA, Deutsche Post, Yello Strom, The Co-operative Banking Group, Telenor, Norwegian Public Road Administration, Servei dOcupaci‹ de Catalunya (SOC), Alfa Romeo, Dom P_rignon, BuyVip
Lexmark, HCL Technologies, Banese
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
767,667 professionals have used our research since 2012.

Artificial Solutions Teneo is ranked 50th in CRM while CA Service Operations Insight [EOL] doesn't meet the minimum requirements to be ranked in CRM. Artificial Solutions Teneo is rated 0.0, while CA Service Operations Insight [EOL] is rated 8.0. On the other hand, the top reviewer of CA Service Operations Insight [EOL] writes "The tools shorten our time to diagnose and resolve problems". Artificial Solutions Teneo is most compared with , whereas CA Service Operations Insight [EOL] is most compared with .

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.