Most Helpful Review
With Aruba Wireless Controller, all our access points are connected to one controller. Through that controller, we can actually handle each access point; we can disconnect or connect that access point, and then we can tell, or see, or allow how many users are, or should be, connected through that access point.
The most important feature is all about the two wavelengths, the 2.4GHz and the 5GHz, and the access points which are connected to this wireless controller.
If we really want to know where a specific user is connected, it gives us the ability to see that and how that user is actually receiving. We can know the speed and their IP, their MAC address and, most of the time, how much bandwidth they're using per day.
The dashboard tells us who is using most of the bandwidth, and how many APs are not in good range, or that do not actually have good security. It shows us which users are trying to hack or how many users are trying to use BitTorrent. So it gives us very good visibility into the user.
The web interface to manage the APs is intuitive and makes managing the system easy. Firmware updates are quick and do not require much downtime.
Scalability has been one of the easiest aspects of the Aruba Instant product line. As long as the models are compatible, you can simply connect it to your network and it will learn the settings from the other APs on the network and join the AP network.
Although built-in troubleshooting tools are available, they are not at all intuitive to use. Aruba Instant lacks decent documentation to use for troubleshooting wireless issues (fortunately there aren’t many).
The speed could be better. I heard that Aruba is trying to shape the speed inside the wireless controller, but that has not been adopted yet. If they put some kind of mechanism inside the wireless controller for the speed such that, "Okay, this many users will have 20 by 20 - 20 in the upload, 20 in the download. Just this many users. And this many users will have that type of speed." I think it would be very good if they actually bring that functionality inside the wireless controller.
Every month Aruba has new firmware. I don't know if it's good or bad but it's not good in terms of production. We can't upgrade our firmware every month, especially an enterprise company, because if we upgrade our firmware based on the latest firmware that Aruba has, that firmware is not stable. They're not 100 percent sure about it.
Customer service really needs to be improved. If the customer support was better, I would recommend it to others more than I do now. Considering that you have to pay yearly for support, I expect a higher level of support.
I believe it would benefit from more reporting, other than just a dashboard. It needs some type of report builder so you can have PDFs to show upper management what is going on in the wireless network.
Pricing and Cost Advice
Pricing is competitive. Licensing is needed to maintain access to the latest firmware, which wasn't made clear originally when we started with Arbua (or things changed, I'm not sure which). I would just say, make sure you budget for it.
A recent change is that ClearPass licensing is superb. It counts user-based instead of device-based, for BYOD on-boarding.
AP signal strength and price. I know this is a competitive market, but APs should not cost so much if they do not cover a large area.
The system was very good, but we needed to upgrade in order to adapt for our needs, and doing so with Aruba would have been more expensive.
Besides paying for the APs, you need to pay a license each year for their use. Therefore, watch out for that and do the best you can to keep costs down.
I am aiding in transitioning my organization to a different wireless solution due to the cost. We need to expand our network and the cost of new APs and an upgraded controller have proved to be prohibitive compared to similar solutions on the market.
|Top Comparisons||See more Aruba Instant competitors »|
Compared 47% of the time.
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Compared 14% of the time.
Also Known As
|Also Known As||Aruba WLAN, HP WLAN, HP Wireless|
|Website/Video||Aruba Networks||Aruba Networks|
Aruba Instant delivers the only controllerless Wi-Fi solution that is easy to set-up, and loaded with security and smarts needed to accelerate your business without breaking your budget.
|Aruba deliver superb Wireless performance and multi-user MIMO aware ClientMatch to boost network efficiency and support the growing device density and app demands on your network.|
Learn more about Aruba Instant
Learn more about Aruba Wireless
|Sample Customers||Purdue University, Orlando Magic, Brussels Airport Company, Molecaten Holiday Parks||Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities|
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