Anonymous UserNetwork and Security Consultant at a insurance company
Anonymous UserHead of Network Engineering at a tech vendor
Abdul BasitNetwork Design Engineer at Comstar - Information Systems Associates Ltd.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like the way it groups and manages access points."
"The technical support is very good."
"It is easy to install and deploy."
"The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to."
"Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution, we had planned to use it exactly for its ability to scale."
"The technical support is 24/7 from the UA."
"The fact that Aruba Wireless has a virtual controller onboard the internet access points makes it cheaper than other solutions."
"It has an aesthetically pleasing GUI for configuration."
"The stability of the solution is very good."
"The most valuable feature is that it provides a redundant wireless connection for a client."
"The features I have found most valuable is that the solution creates a guest portal for guest networks, and setting up SSID authentication to the regular server."
"You can handle all of the access points at once virtually instead of manually handling each one. You're able to populate all of the information to all of the access points through the virtual controller as well. It transforms everything it a single access point, which simplifies things."
"In terms of stability, Aruba Instant is the best on the market."
"The central management of multiple devices is the solution's most valuable aspect."
"The integration with ClearPass is the most valuable feature."
"The access it grants to wifi is the solution's most valuable feature."
"This solution is easy to use and you need minimal IT experience to work with it."
"The mesh technology is the solution's most valuable aspect. Ruckus originally had the patent for it. They might've lost it because I see now that other people are doing it, however, they were the ones who came out with the smart mesh technology first, which is phenomenal."
"The most valuable features are the coverage and durability."
"Good connection quality."
"The most valuable feature is that Ruckus offers better coverage."
"The most valuable feature for me is reliability."
"The most valuable feature is the coverage, which is exceptional."
"Valuable features include Bonjour Gateway and the hardware antenna array."
"A lot of the access point commands are in the command line interface, versus being in the GUI."
"There is a lot of information for users about the product, but it needs to be better organized so that solutions are easier to find."
"The upgrades tend to be buggy and better testing is needed before they are released."
"The urgent areas of improvement would be customer support, better tuned default settings, and documentation."
"Better integration between the controller and the ClearPass portal would be a nice change."
"Improvements to the GUI, such as being able to search in the Mobility Master, would be nice."
"Aruba needs to be more competitive with newer products. Their legacy makes that more difficult for them."
"Better integration with equipment from other vendors would ease the deployment process in some cases."
"Technical support needs improvement. We use the forum for technical support assistance, but it's not enough. If you're talking with a technician, they're in India. They cannot give you the service that you need. Sometimes have problems with some personal services and technical support is not helpful in this area."
"This solution would be improved if they supplied free software controllers."
"The captive portal through Facebook doesn't work."
"The solution should be able to support more users on the access points."
"There is a problem in the preferred portal access points when I'm using the portal."
"There was only ever one case in which an access point failed, but it was reintegrated. The issue was more of a matter of oversight. One part of the network had covered ten access points."
"The meshing could use improvement but aside from that nothing else really needs improvement."
"The reach of the solution could be improved. It could be a bit stronger."
"In the next release of this solution, I would like to see a more detailed spectrum analysis."
"They have so many products that there are so many different part numbers for the US and other countries. That means it's easy to make a mistake with the licensing. You have to have somebody knowledgeable on the other end with the licensing. If you make one mistake, it can be a $2,000 mistake."
"I would like to see better mapping capability because it can be really difficult, especially if you are deploying on a remote island."
"Captive portal for guest access on the controller could be enhanced."
"Previously, we would need to purchase appliances every time but it caused our data centers to get filled. Ruckus now has cloud-based controllers. They resolved the issue we were having."
"Having support available that is more compatible with time zones in the United States would be helpful."
"I would like to see newer on-premises controller-type models, similar to the 3000."
"Sometimes doing mass changes on their products can be challenging."
"If you compare it to other solutions then it's reasonably priced."
"Get multiple bids/quotes, and talk to the representatives about the limitations of the product; pretty standard."
"I think they should lower their prices."
"Aruba is comparable to competing solutions when it comes to price."
"The support pricing for Juniper Mist is higher than Aruba."
"The price of Aruba Wireless should be cheaper."
"Aruba is probably cheaper than Cisco, and yet you get all the things that you want."
"The access points are more cost-effective over some other providers, both in cost per AP and the option of a controller-less environment."
"I purchased the hardware and there are no monthly or yearly licenses to buy."
"We only pay for the support and the contract licenses from Aruba Instant."
"The licensing cost is somewhere around $20,000."
"We paid for a three-year contract last year. I am not sure about what we paid. It is certainly less expensive than Meraki."
"The price is reasonable."
"The reason we picked Ruckus, in addition to our long-standing relationship with Ruckus, is pretty much that the RFS characteristics of it seem to be the best."
"We don't pay any licensing fees, we purchase them."
"This is a very expensive solution."
"The setup that I have at the moment does not require licensing, although I am not sure whether a bigger project will mean that I have to spend more."
"Not all of our clients can afford a fully corporate solution like Ruckus. But for many of our clients, pricing is the only factor that prevents them from choosing Ruckus, as we have found Ruckus to be a very suitable and reliable solution for integrating wireless access points to a company's network."
"Ubiquiti and Aruba Instant On are good for small businesses in terms of cost than Ruckus Wireless."
Earn 20 points
Aruba Instant delivers the only controllerless Wi-Fi solution that is easy to set-up, and loaded with security and smarts needed to accelerate your business without breaking your budget.
Aruba Instant is ranked 5th in Wireless LAN with 10 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 38 reviews. Aruba Instant is rated 8.8, while Ruckus Wireless is rated 8.6. The top reviewer of Aruba Instant writes "Offers a lot of flexibility, almost everything can be configured". On the other hand, the top reviewer of Ruckus Wireless writes "Great performance, easy to set up and simple to configure". Aruba Instant is most compared with Ubiquiti WLAN, Cisco Meraki Wireless LAN, TP-Link Auranet EAP, Huawei Wireless and ExtremeCloud IQ, whereas Ruckus Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Fortinet FortiWLM, ExtremeCloud IQ and Mist Access Points. See our Aruba Instant vs. Ruckus Wireless report.
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