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Top Review
Find out what your peers are saying about Atlassian, Planview, Microsoft and others in Project Management Software. Updated: September 2021.
535,544 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"By using this software, I have adaptability in my work, and it can improve the production of our company.""Asana has helped me (as an individual contributor) organize my daily work and given me a way to plan for longer term objectives.""It is pretty comprehensive when it comes to the different views that it gives you. It gives you a Gantt chart view, calendar view, board view, and list view. It is kind of helpful to have different types of views and see how it views your different tasks. I appreciate being able to do that. The biggest thing is that it is extremely user friendly. Asana is pretty intuitive. Someone who is not tech-savvy can kind of catch on quickly. It is better than other tools like Smartsheet. Some of the other tools like Microsoft Project and Excel are great tools, but you have to invest a lot of time to learn them, which is not the case with Asana.""It's an easy way to communicate."

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"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete.""The program is stable.""The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.""The interface is extremely user-friendly.""Stable and scalable solution."

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Cons
"The inbox feature can be a little overwhelming if you are working with Asana just from its project boards and only checking it periodically.""A user should be able to identify an assignee for specific tasks or task types while applying the template, or at a minimum, allow for a default assignee. As it is, the template gets created with the just task dates driven by the project start and end dates inputted by the user. In my current situation, I'm assigning myself to many tasks, so I have to do that manually every time. Even if I eventually start adding other people to assign tasks, there won't be more than a handful to do. However, those few people will have multiple tasks. It would be nice to be able to select those individuals during the setup rather than having to do so manually once the project has been created.""There could be some improvements in terms of how projects or day-to-day work is organized. One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast. JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that.""There just needs to be a bit more direction on how to use it at the outset."

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"The cost could be improved. The solution is quite pricey.""The interface isn't user-friendly.""The only issue for us is the pricing. It’s quite high in comparison with the competition.""I would like to see some artificial intelligence incorporated into the management functions.""Dashboard interface is limited functionally and not very user friendly"

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Pricing and Cost Advice
"The price of this solution makes it quite accessible, and the plans fit my budget.""Asana has two different types of structures: company vs workspace. Company is really best if all the users you plan to assign work to are all internal (have the same corporate domain in their user ID email address). Once one person signs up (even for a free account) with a corporate email address, Asana will automatically relate that person to that company, if it already exists. If you plan to use it for external collaboration as well as internal, then creating a workspace is a better approach.""It has a free version."

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Questions from the Community
Top Answer: It's an easy way to communicate.
Top Answer: We have a free Asana license that covers my work. We don't have any costs associated with it.
Top Answer: You have to understand some basic functions on how to do tasks. For example, I didn't use any help file or helping tool to try to understand better what it could do. It took me, let's say a few trials… more »
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Ranking
Views
2,259
Comparisons
1,817
Reviews
5
Average Words per Review
611
Rating
9.0
Views
3,554
Comparisons
2,925
Reviews
6
Average Words per Review
473
Rating
8.5
Comparisons
Also Known As
ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
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Overview

Asana is web-based software-as-a-service that helps teams coordinate and manage their work. It helps companies move faster by making sure everyone knows the team’s plan and process and who is doing what by when.

Each user can create projects using a list, board, calendar, or timeline view. Within each project, users can add tasks, subtasks, sections, comments, attachments, start and due dates, and custom fields. Project and task followers get notifications on changes or comments on the project and/or task in their Inbox. Individual users can see all of the tasks they're responsible for across all of their projects in a view called My Tasks.

Asana is available in English, French, Spanish, German, and Portuguese.

ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

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Sample Customers
Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
Proximus, UNT SYSTEM, SAP SuccessFactors
Top Industries
REVIEWERS
Non Profit33%
Cloud Provider11%
Computer Software Company11%
Non Tech Company11%
VISITORS READING REVIEWS
Computer Software Company20%
Comms Service Provider12%
Manufacturing Company6%
Media Company6%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider13%
Financial Services Firm11%
Government9%
Company Size
REVIEWERS
Small Business69%
Midsize Enterprise15%
Large Enterprise15%
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
Find out what your peers are saying about Atlassian, Planview, Microsoft and others in Project Management Software. Updated: September 2021.
535,544 professionals have used our research since 2012.

Asana is ranked 5th in Project Management Software with 4 reviews while ServiceNow IT Business Management is ranked 5th in Project Portfolio Management with 5 reviews. Asana is rated 8.8, while ServiceNow IT Business Management is rated 8.6. The top reviewer of Asana writes "A user can create custom templates with any project, but the templates should allow for a default assignee". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Stable and scalable, could improve dashboards and visualization". Asana is most compared with monday.com, Trello, Jira, Wrike and Planview PPM Pro, whereas ServiceNow IT Business Management is most compared with Microsoft Azure DevOps, Jira, Broadcom Clarity PPM, Alfabet IT Planning & Portfolio Management and Smartsheet.

We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.