Mobius Content Services Platform vs OpenText Extended ECM comparison

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Executive Summary

We performed a comparison between Mobius Content Services Platform and OpenText Extended ECM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution has improved our organization by providing a central repository for business data with control over sensitive data.""It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."

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"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to.""Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful.""Simplicity to roll out, features available, customization options.""An SAP user can store documents directly into OpenText without a connector.""Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it.""Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping.""The tool's most valuable features are document storage, security, and compliance.""Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."

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Cons
"Sales and service need to be more consistent.""The setup and the support could be improved when it comes to populating the reports from a mainframe environment."

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"Pricing could be improved and the stability or the performance needs improvement, which is very important.""User interface needs improvement (at least in the version we are using, desktop client).""A dashboard with information would be nice to see.""We had some issues with scalability in the production. So, I would rate it a five out of ten.""There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better.""I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them.""The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge.""The architecture needs improvement, as it's complex."

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Pricing and Cost Advice
  • "The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."
  • More Mobius Content Services Platform Pricing and Cost Advice →

  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
  • More OpenText Extended ECM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to… more »
    Top Answer:It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple… more »
    Top Answer:The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment.
    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Ranking
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    1,123
    Comparisons
    383
    Reviews
    1
    Average Words per Review
    687
    Rating
    9.0
    Views
    4,134
    Comparisons
    3,219
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Comparisons
    Also Known As
    ASG Mobius, ASG ViewDirect
    OpenText Content Suite Platform
    Learn More
    Rocket Software
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    Overview

    Mobius is an intelligent information management solution that delivers
    content services with a granular policy management foundation to manage the
    life cycle of enterprise content and data in accordance with corporate policies,
    industry regulations and government mandates at web-scale speeds with accuracy and reliability.

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    Sample Customers
    Liberty Mutual
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company21%
    Insurance Company13%
    Government8%
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise12%
    Large Enterprise75%
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Mobius Content Services Platform is ranked 12th in Enterprise Content Management with 3 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Mobius Content Services Platform is rated 7.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Mobius Content Services Platform writes "Time from creation to access is much better, as reports are immediately available upon generation". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Mobius Content Services Platform is most compared with IBM ECM, IBM FileNet, SharePoint and Alfresco, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.