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  • ASG PSSoft [EOL] vs. BMC Track-It!

ASG PSSoft [EOL] vs BMC Track-It! comparison

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Rocket Software Logo

ASG PSSoft [EOL]

views| comparisons
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BMC Track-It!

Read 5 BMC Track-It! reviews
358 views|312 comparisons
66% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
IT Asset Management
April 2024
Executive Summary

We performed a comparison between ASG PSSoft [EOL] and BMC Track-It! based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: April 2024).
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767,847 professionals have used our research since 2012.
Featured Review
Use ASG PSSoft [EOL]?
Anonymous User
Provides good stability, but it could be intuitive and easier to use
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "BMC Track-It!’s price is reasonable compared to other products."

    • More BMC Track-It! Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about BMC Track-It!?
    Top Answer:We can manually capture the assets available within the location.
    Read all 3 answers   →
    What needs improvement with BMC Track-It!?
    Top Answer:The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version. Its asset management feature has been significantly affected since… more »
    Read all 3 answers   →
    What is your primary use case for BMC Track-It!?
    Top Answer:We use the product primarily for help desk management, including login and resolution of calls. It helps us with IT asset management. We can manually capture the assets available within the location… more »
    Read all 3 answers   →
    Ranking
    Unranked
    In IT Asset Management
    18th
    out of 48 in IT Asset Management
    Views
    358
    Comparisons
    312
    Reviews
    1
    Average Words per Review
    303
    Rating
    5.0
    Comparisons
    Also Known As
    PSSoft
    BMC Numara Track-It!, Numara Track-It!, Numara
    Learn More
    Rocket Software
    Video Not Available
    BMC
    Overview
    Information Not Available

    Help Desk Automation

    Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.

    Knowledge Base

    Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.

    Improved Efficiency

    Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

    Sample Customers
    DirectCloud
    Florida Hospital, Mitchell International
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Government20%
    Computer Software Company11%
    Healthcare Company10%
    Financial Services Firm9%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise22%
    Large Enterprise54%
    Buyer's Guide
    IT Asset Management
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
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    767,847 professionals have used our research since 2012.

    ASG PSSoft [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management while BMC Track-It! is ranked 18th in IT Asset Management with 5 reviews. ASG PSSoft [EOL] is rated 0.0, while BMC Track-It! is rated 7.4. On the other hand, the top reviewer of BMC Track-It! writes "Provides good stability, but it could be intuitive and easier to use". ASG PSSoft [EOL] is most compared with , whereas BMC Track-It! is most compared with ServiceNow and BMC Remedy .

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.