We performed a comparison between Fortra's JAMS and Rocket Zeke based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation."Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"The planning capabilities are most valuable."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"Two features are valuable. One is Rocket Zeke's ability to integrate with the mainframe, which is the main processor using the agent. It works on any computer, so users don't have to wait. They can use their laptop or any other way to connect and securely access all the necessary information. The other valuable feature is automation, which is an integral part of batch processing."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"The product does not allow the users to cut and paste the job names from the screen."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"I work a lot with the support side when there are issues. I see a lot of confusion about the various licenses. The licensing model is somewhat complicated. The product license has to be installed. Sometimes, when a license is expiring and I need a new one, it's hard to understand where those licenses are in the guest support portal. I've discussed this with Rocket Zeke, and they've acknowledged that it's too complicated."
Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews while Rocket Zeke is ranked 18th in Workload Automation with 1 review. Fortra's JAMS is rated 9.0, while Rocket Zeke is rated 8.0. The top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". On the other hand, the top reviewer of Rocket Zeke writes "It's a reliable solution that gets a lot done quickly". Fortra's JAMS is most compared with Control-M, Tidal by Redwood, AutoSys Workload Automation, Redwood RunMyJobs and VisualCron, whereas Rocket Zeke is most compared with Rocket Zena, Control-M, Tidal by Redwood, CA 7 Workload Automation Intelligence and AutoSys Workload Automation.
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