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Read 47 OpCon reviews.
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2,174 views|1,632 comparisons
Featured Review
Find out what your peers are saying about BMC, SMA Technologies, Advanced Systems Concepts and others in Workload Automation. Updated: November 2021.
553,954 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The biggest example in which OpCon has improved my organization is that we have to download and process files from the federal reserve several times a day. If we don't do it in a certain timeframe, we can be penalized. It's the fact that we can download these files, process them, get our accounting teams the information they need to work the exceptions that is one of the most important roles.""One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services.""There are a lot of valuable features. The version that we're currently casting, Self Service, is going to be the most valuable to us. It is going to allow us to open up the doors, broaden our automation capability and help other business units to be able to automate a lot of the little things that they do from day to day. I'm really looking forward to being able to help other areas with their automation needs. Self Service is really key.""There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events.""The core system is the most valuable part: being able to view the processes that we've never really been able to view as a whole before. That is super-helpful, as is being alerted when issues arise.""We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day.""We have found it scales very well. We run thousands of thousands of jobs every day, and sometimes thousands of jobs in a few hours.""The most valuable feature is being able to schedule tasks so that they reliably occur each day, each week, each month, or sometimes several times a day... The scheduler works as it should."

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"I have found the scheduling feature the most valuable. I can map dependencies by using ASG-Zena. It gives a nice, quick visualization as to where things are.""We haven't had any problems since we installed it. It runs as expected, we haven't had any critical problems. It helps keeps the business running 24/7."

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"The Action Packs are a good feature."

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Cons
"I might like to see a little bit more of a seamless user interface. That would be good. They're moving towards a browser-type interface, rather than the Java application that we currently use. Also, a little bit more built-in self-service would be good, rather than a standalone product.""The calendar interface and the frequency interface is a very powerful, yet complex, section of OpCon in which all our staff have made mistakes. They have implemented what they believed was logically correct and then afterward discovered that their logic was flawed because OpCon did it a different way. That part, which is incredibly useful, is also incredibly dangerous. The interface or the ability to directly do more functions within the frequency definitely has room for expansion. As good as it is, it can be a lot better.""The only downside to OpCon is that its features can be complicated and really must be taught. Most of our users don't have training beyond the free Basic Training that SMA provides, so for fresh eyes, it is kind of difficult to understand some of the language used.""Of course they have a RESTful API within OpCon, but they have that new web services agent that we installed because we have some SOAP APIs and we had to interact with SMA to get things running. Our developers did do some tweaks, but we have now been able to get some test jobs running, and understand how the workflow goes back and forth.""I'd like to see the product include a view where you can see everything about a specific job on a single screen.""I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it.""What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated.""It does not have the ability to interact with third-parties via the web/Internet. We have certain processes where we have to interact with a third-party on a website, and unfortunately OpCon just cannot do that."

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"In the next release, I would like the user experience to be improved. The user interface should be more appealing to gen-z.""The scheduling mapping is a little disjointed. There is no wizard-type approach. There are a lot of different things that you have to do in completely different areas. They could probably add the functionality for creating all components of a mapping or an OPA schedule. The component creation could be done collectively rather than through individual components."

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"Integration of the solution could be improved."

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Pricing and Cost Advice
"I believe our cost is about $150,000 annually.""If we choose to purchase consulting hours, that is an additional cost. However, we've been lucky enough that we've not used all of our allotted consulting hours. Therefore, that is not something that we have had to purchase a lot of. The last time that we purchased consulting hours was roughly two years ago. We purchased a block of 10 for $2,500. It was $250 per hour.""Yearly, it's around $30,000.""The pricing is over $100,000 for our credit union and I believe it's $89,000 for our clients, in total, annually.""On a yearly basis our cost is between $25,000 and $30,000.""Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month.""Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs.""Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support."

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Questions from the Community
Top Answer: Often times there are criteria that cannot be determined by the system, which allows a human to make the determination… more »
Top Answer: This tool, like any other quality product, fits the idea of "You get what you pay for." The SMA Technologies consultants… more »
Top Answer: The products are extremely powerful and capable. Anytime you have such capability, the programming/configuration that… more »
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Top Answer: The Action Packs are a good feature.
Top Answer: The integration of the solution could be improved and I'd like to see some kind of integration with IPA.
Top Answer: We provide this solution to our customers, they generally use it for plugins for their customers. I'm a data management… more »
Comparisons
Also Known As
Terma Suite
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Overview

OpCon is a robust and flexible platform capable of scaling up to meet the needs of clients running 140,000+ daily jobs across multiple environments and operating systems. Our proven migration framework helps clients painlessly transition from outdated or cost inefficient platforms thanks to our deep organizational expertise, REST API, and extensive library of legacy connectors. We have a variety of consulting options available for clients and offer no-cost training for the life of the contract.

ASG-Zena is a robust, enterprise-wide workload management solution for distributed operations environments that support “event-based” scheduling as well as traditional time and date-based scheduling methodologies.

ASG-Zena provides non-invasive integration of legacy applications, ERP, and newer, “message aware” environments such as .NET and J2EE that offer advanced IT process automation. From a single console, users can manage workloads and several scheduling points across multiple platforms, including Windows , as well as multiple UNIX and Linux operating environments and on the AS/400. ASG-Zena improves efficiency and reduces costs. It also offers exception-based management, a highly scalable component-based architecture, fault tolerance, role-based security, and graphical drag-and-drop workload definition. (https://www.asg.com/Smart-Catalog/ASG-Zena.aspx)

Today, many organizations embracing digital transformation are struggling to manage complex, mission critical workloads. Advanced analytics solutions are required to reduce risks and costs in a constantly changing technology landscape.

Automic delivers enterprise workload automation solutions with a predictive analytics workload platform that provides companies the necessary visualization, adaptability and intelligence to successfully manage complex workloads. Unlike other vendors, Automic offers the only solution on the market which provides a single-pane-of-glass across multiple vendors and applications.

With Automic Automation Intelligence your critical workloads data can be a source of business insights to drive improvements in your IT Operations, your digital transformation journey, and your business success.

Offer
Accel­er­ate dig­i­tal trans­for­ma­tion through work­load automation

Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.

Learn more about ASG-Zena
Learn more about Automic Automation Intelligence
Sample Customers
LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
Fraternidad Muprespa
Information Not Available
Top Industries
REVIEWERS
Financial Services Firm78%
Insurance Company8%
Government4%
Manufacturing Company2%
VISITORS READING REVIEWS
Computer Software Company28%
Financial Services Firm18%
Insurance Company10%
Comms Service Provider9%
VISITORS READING REVIEWS
Computer Software Company31%
Insurance Company18%
Financial Services Firm10%
Comms Service Provider10%
VISITORS READING REVIEWS
Computer Software Company31%
Insurance Company14%
Comms Service Provider12%
Financial Services Firm9%
Company Size
REVIEWERS
Small Business25%
Midsize Enterprise43%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business56%
Midsize Enterprise21%
Large Enterprise23%
No Data Available
No Data Available
Find out what your peers are saying about BMC, SMA Technologies, Advanced Systems Concepts and others in Workload Automation. Updated: November 2021.
553,954 professionals have used our research since 2012.

ASG-Zena is ranked 11th in Workload Automation with 2 reviews while Automic Automation Intelligence is ranked 23rd in Workload Automation with 1 review. ASG-Zena is rated 9.0, while Automic Automation Intelligence is rated 9.0. The top reviewer of ASG-Zena writes "A stable and reliable product that provides quick visualizations to see where things are". On the other hand, the top reviewer of Automic Automation Intelligence writes "Very reliable with great Action Pack feature". ASG-Zena is most compared with Control-M, ASG-Zeke, IBM Workload Automation, AutoSys Workload Automation and Automic Workload Automation, whereas Automic Automation Intelligence is most compared with HelpSystems AutoMate, Automation Anywhere (AA) and Stonebranch Universal Automation Center.

See our list of best Workload Automation vendors.

We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.