Most Helpful Review
Has made us more efficient, eliminating manual processes that free up our employees to take on more of their...
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Auto-scheduling is the most valuable feature. We have the ability to schedule [batch jobs on our Unisys mainframes] seven days in advance, so we know exactly how we're running every night."
"The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks."
"There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
"Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds."
"There are three features which are valuable: the automated calendar functions; the notification process for failed jobs or unscheduled events occurring, via email and text messaging; and the ability for the scheduling package to communicate across multiple platforms."
"It has also helped to streamline our operations. We contract out our collection department so they are no longer housed on our system. They're housed on another platform. OpCon is able to not only pull in our data, but it also, on a daily basis, updates that third-party."
"Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process."
"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."
"We haven't had any problems since we installed it. It runs as expected, we haven't had any critical problems. It helps keeps the business running 24/7."
"I have found the scheduling feature the most valuable. I can map dependencies by using ASG-Zena. It gives a nice, quick visualization as to where things are."
"It helped us reduce manual steps."
"It has improved our organization with more automation within the business departments and less administration and development in the IT department. Usually, as the IT department, we are the bottleneck for many requirements within the business. With this tool, the business departments are able to perform many task themselves."
"'ve only had a few cases where I've had to request support in the past 12 years of use, but the support response time and resolution were was extremely quick."
"The ability to clone jobs to shorten the time it takes to implement a process has been invaluable, but its flexibility also gives us the ability to create a job that can handle a multifaceted process with a complex workflow."
"VisualCron is a very powerful program to automate different steps in your business processes. We use it to automate replacing files and inform departments about the replacement."
"Do your first install, your first upgrade, with SMA. It's simple, it's as per the manual, as per the training, but you need that little bit of confidence."
"The ability to retrieve information from logs in variables to display relevant information would be helpful."
"It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate."
"What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated."
"The calendar interface and the frequency interface is a very powerful, yet complex, section of OpCon in which all our staff have made mistakes. They have implemented what they believed was logically correct and then afterward discovered that their logic was flawed because OpCon did it a different way. That part, which is incredibly useful, is also incredibly dangerous. The interface or the ability to directly do more functions within the frequency definitely has room for expansion. As good as it is, it can be a lot better."
"Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."
"There is some difficulty with the ease of use when I don't have some of the templates that were already created. More templates would be great. Non-core featured templates are my biggest struggle."
"I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."
"In the next release, I would like the user experience to be improved. The user interface should be more appealing to gen-z."
"The scheduling mapping is a little disjointed. There is no wizard-type approach. There are a lot of different things that you have to do in completely different areas. They could probably add the functionality for creating all components of a mapping or an OPA schedule. The component creation could be done collectively rather than through individual components."
"The error timeout and info could be better. When making web request calls, it will time out sometimes and we won't get any useful info out of the error response."
"Our suggestion to make it better and more manageable in terms of GDPR: Implement it in a very partnership way."
"I would like for VisualCron to expand audit log to show who changed job variables that are initialized per job run."
"VisualCron seems to operate like an efficient machine when it comes to improvements and enhancements and new features. I always appreciate the quick response I get when bringing up an issue or coming up with suggestions. I've mentioned before that it would be great to see a move away from SQLCE and XML configuration files."
"There are some conditions in the mail trigger, but you can only use them as an "AND" condition, not as an "OR" condition. This is an improvement that could be useful. For example, some people put "invoice" in the subject and others put "invoice" in the body. If I want to make a trigger for everybody whose sending invoices, I have to make two jobs for this now."
Pricing and Cost Advice
"This solution is certainly not the cheapest, but we win in time."
"OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far."
"Yearly, it's around $30,000."
"Our licensing is on a yearly basis."
"Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month."
"Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task."
"Our annual maintenance costs are $45,000. The initial cost is separate."
"On a yearly basis our cost is between $25,000 and $30,000."
Information Not Available
"ROI is 95 percent."
"We are fine with a rather cheap setup. Licensing with VisualCron is fair. You have a simple one-year licence in different sizes. There isn't a licensing jungle with hundreds of options and opt-ins."
"The pricing is extremely fair, and because of that I recommend purchasing multiple instances to split out the processing load across multiple application servers."
"ROI is one month."
Questions from the Community
Question: What do you like most about OpCon?
Top Answer: It makes everything simpler. Once OpCon is in, it just repeats itself day after day. We don't have to worry about… more »
Top Answer: Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs… more »
Question: What do you like most about ASG-Zena?
Top Answer: We haven't had any problems since we installed it. It runs as expected, we haven't had any critical problems. It helps… more »
Top Answer: Our licensing costs have changed since we bought it. There are no additional costs to the standard licensing.
Question: What do you like most about VisualCron?
Top Answer: VisualCron is a very powerful program to automate different steps in your business processes. We use it to automate… more »
Top Answer: We are fine with a rather cheap setup. Licensing with VisualCron is fair. You have a simple one-year licence in… more »
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|SMA Technologies||ASG||NetCart AB|
Our founders met at NASA while they were solving some of the toughest IT issues in the world at that time. The work was challenging and required lots of repetitive tasks to maintain NASA’s mainframes and complex IT processes.
Believing that there had to be a better way, they formed SMA Technologies. Since that time, we have been working with the single purpose of unlocking our clients’ potential by streamlining their IT processes and helping employees be more productive by leveraging our automation platform, OpCon.
By freeing them from repetitive tasks, they can focus on doing the critical work that will help them drive the business. No matter the industry, from financial services to aerospace, we are there to help our customers use the power of automation to simplify complex IT issues, enabling them to solve their toughest business challenges.
ASG-Zena is a robust, enterprise-wide workload management solution for distributed operations environments that support “event-based” scheduling as well as traditional time and date-based scheduling methodologies.
ASG-Zena provides non-invasive integration of legacy applications, ERP, and newer, “message aware” environments such as .NET and J2EE that offer advanced IT process automation. From a single console, users can manage workloads and several scheduling points across multiple platforms, including Windows , as well as multiple UNIX and Linux operating environments and on the AS/400. ASG-Zena improves efficiency and reduces costs. It also offers exception-based management, a highly scalable component-based architecture, fault tolerance, role-based security, and graphical drag-and-drop workload definition. (https://www.asg.com/Smart-Catalog/ASG-Zena.aspx)
VisualCron combines many features into one product. Through scheduling you can set your Jobs to run on a specific time or event. The Tasks in each Job automate scripts and eliminate human errors. Through various Tasks you can integrate different systems through file transfer and conversion.
Accelerate digital transformation through workload automation
Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.
Learn more about ASG-Zena
Learn more about VisualCron
|LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust||Fraternidad Muprespa||7 Eleven, ABB Sécheron SA, Adobe Systems Incorporated, Amazon Europe Core, Apple, Assa Abloy, Aston Martin, Banco Santander, BMW (Australia)|
Financial Services Firm79%
Computer Software Company40%
Comms Service Provider8%
Financial Services Firm6%
Computer Software Company41%
Financial Services Firm9%
Comms Service Provider6%
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