Compare Aspect Unified IP vs. Avaya Customer Interaction Express

Aspect Unified IP is ranked 4th in Contact Center Platforms while Avaya Customer Interaction Express which is ranked 10th in Contact Center Platforms. Aspect Unified IP is rated 0, while Avaya Customer Interaction Express is rated 0. On the other hand, Aspect Unified IP is most compared with Aspect Call Center ACD, Avaya Aura and Cisco Contact Center Enterprise, whereas Avaya Customer Interaction Express is most compared with .
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Ranking
4th
Views
938
Comparisons
372
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
10th
Views
130
Comparisons
24
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 28% of the time.
Also Known As
Unified IPCustomer Interaction Express
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Aspect
Avaya
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.

Give Your Customers a First-Class Interactive Experience

  • Deliver the right customer experiences consistently through your contact center, whether your customers are using web, video, social media or mobile devices.
  • Enable robust video conferencing and collaboration between your customers and agents or in-house experts with Avaya One Touch Video.
  • Automatically monitor, track, and classify topics, comments, and trends on social media networks. Use Avaya Social Media Manager to deliver only the actionable items to your teams.
Offer
Learn more about Aspect Unified IP
Learn more about Avaya Customer Interaction Express
Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.comKnauf Insulation GmbH, Media Broadcast GmbH, Diederichs Karosserieteile GmbH, Comforts Gruppe, A/V/E GmbH, Energiedienst Holding AG
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