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Aspect Unified IP vs Avaya Customer Interaction Express [EOL] comparison

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Buyer's Guide
Contact Center Platforms
April 2024
Executive Summary

We performed a comparison between Aspect Unified IP and Avaya Customer Interaction Express [EOL] based on real PeerSpot user reviews.

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Ranking
14th
out of 36 in Contact Center Platforms
Views
39
Comparisons
35
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In Contact Center Platforms
Buyer's Guide
Contact Center Platforms
April 2024
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Comparisons
Also Known As
Unified IP
Customer Interaction Express
Learn More
Alvaria
Avaya
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.

Give Your Customers a First-Class Interactive Experience

  • Deliver the right customer experiences consistently through your contact center, whether your customers are using web, video, social media or mobile devices.
  • Enable robust video conferencing and collaboration between your customers and agents or in-house experts with Avaya One Touch Video.
  • Automatically monitor, track, and classify topics, comments, and trends on social media networks. Use Avaya Social Media Manager to deliver only the actionable items to your teams.
Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Knauf Insulation GmbH, Media Broadcast GmbH, Diederichs Karosserieteile GmbH, Comforts Gruppe, A/V/E GmbH, Energiedienst Holding AG
Buyer's Guide
Contact Center Platforms
April 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
DOWNLOAD NOW
767,995 professionals have used our research since 2012.

Aspect Unified IP is ranked 14th in Contact Center Platforms while Avaya Customer Interaction Express [EOL] doesn't meet the minimum requirements to be ranked in Contact Center Platforms. Aspect Unified IP is rated 0.0, while Avaya Customer Interaction Express [EOL] is rated 0.0. On the other hand, Aspect Unified IP is most compared with , whereas Avaya Customer Interaction Express [EOL] is most compared with .

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We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.