Compare Aspect Unified IP vs. Cisco Contact Center Enterprise

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Ranking
Views
352
Comparisons
284
Reviews
0
Average Words per Review
0
Rating
N/A
Views
2,664
Comparisons
2,447
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Compared 55% of the time.
Also Known As
Unified IPContact Center Enterprise
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Aspect
Cisco
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.
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Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.comCimpress, Energisa, Raiffeisen Bank
Top Industries
No Data Available
VISITORS READING REVIEWS
Comms Service Provider32%
Computer Software Company25%
Government6%
Educational Organization4%

Aspect Unified IP is ranked 6th in Contact Center Infrastructure while Cisco Contact Center Enterprise is ranked 2nd in Contact Center Infrastructure. Aspect Unified IP is rated 0.0, while Cisco Contact Center Enterprise is rated 0.0. On the other hand, Aspect Unified IP is most compared with Aspect Via and Avaya IX Contact Center, whereas Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys Cloud, Five9, Mitel Contact Center Solutions and Aastra Solidus eCare.

See our list of best Contact Center Infrastructure vendors.

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