Compare Aspect Unified IP vs. Cisco Contact Center Enterprise
Ranking  | |
Views 352 Comparisons 284 Reviews 0 Average Words per Review 0 Rating N/A | Views 2,664 Comparisons 2,447 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
 Compared 55% of the time.  Compared 20% of the time. |  Compared 51% of the time.  Compared 30% of the time.  Compared 4% of the time.  Compared 4% of the time. Compared 2% of the time. |
Also Known As | |
| Unified IP | Contact Center Enterprise |
Learn | |
| Aspect | Cisco |
Overview | |
| Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture. | Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure. |
Offer | |
Learn more about Aspect Unified IP | Learn more about Cisco Contact Center Enterprise |
Sample Customers | |
| Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com | Cimpress, Energisa, Raiffeisen Bank |
Top Industries | |
No Data Available | Comms Service Provider32% Computer Software Company25% Government6% Educational Organization4% |
Aspect Unified IP is ranked 6th in Contact Center Infrastructure while Cisco Contact Center Enterprise is ranked 2nd in Contact Center Infrastructure. Aspect Unified IP is rated 0.0, while Cisco Contact Center Enterprise is rated 0.0. On the other hand, Aspect Unified IP is most compared with Aspect Via and Avaya IX Contact Center, whereas Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys Cloud, Five9, Mitel Contact Center Solutions and Aastra Solidus eCare.
See our list of best Contact Center Infrastructure vendors.
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