Compare Aspect Unified IP vs. Cisco Contact Center Enterprise

Aspect Unified IP is ranked 8th in Contact Center Infrastructure while Cisco Contact Center Enterprise which is ranked 5th in Contact Center Infrastructure. Aspect Unified IP is rated 0, while Cisco Contact Center Enterprise is rated 0. On the other hand, Aspect Unified IP is most compared with Aspect Call Center ACD, Avaya Aura and Cisco Contact Center Enterprise, whereas Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys and Avaya Aura.
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Top Comparisons
Compared 27% of the time.
Also Known As
Unified IPContact Center Enterprise
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Aspect
Cisco
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.
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Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.comCimpress, Energisa, Raiffeisen Bank
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