Aspect Unified IP vs Deskforce comparison

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39 views|35 comparisons
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22 views|4 comparisons
Executive Summary

We performed a comparison between Aspect Unified IP and Deskforce based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms.
To learn more, read our detailed Contact Center Platforms Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Ranking
14th
Views
39
Comparisons
35
Reviews
0
Average Words per Review
0
Rating
N/A
33rd
Views
22
Comparisons
4
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center Platforms
April 2024
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
768,578 professionals have used our research since 2012.
Comparisons
Also Known As
Unified IP
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Deskforce
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Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.

Deskforce is a cloud contact center platform designed for the mid-market.

Our multi-tenant software empowers businesses with omnichannel engagement that drives tangible results accompanied by highly customized experiences for their audiences. Rounding out our offering is a robust set of API integrations that allow you to easily plug Deskforce into your current tech stack with minimal fuss, coupled with AI-powered WFO that increases your agent productivity across the board from day one.

At Deskforce we’ve considered the needs of your audience and your agents and have created a product that is client-centric from end to end.

Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
zendesk, airsoft, zurmo
Buyer's Guide
Contact Center Platforms
April 2024
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
768,578 professionals have used our research since 2012.

Aspect Unified IP is ranked 14th in Contact Center Platforms while Deskforce is ranked 33rd in Contact Center Platforms. Aspect Unified IP is rated 0.0, while Deskforce is rated 0.0. On the other hand, Aspect Unified IP is most compared with , whereas Deskforce is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.