Compare Aspect Unified IP vs. Genesys

Aspect Unified IP is ranked 4th in Contact Center Platforms while Genesys is ranked 1st in Contact Center Platforms. Aspect Unified IP is rated 0, while Genesys is rated 0. On the other hand, Aspect Unified IP is most compared with Aspect Call Center ACD, Avaya Aura and Cisco Contact Center Enterprise, whereas Genesys is most compared with Cisco Contact Center Enterprise, Avaya Aura and Aspect.
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Aspect Unified IP Logo
444 views|368 comparisons
Genesys Logo
3,955 views|3,599 comparisons
Ranking
4th
Views
444
Comparisons
368
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
Views
3,955
Comparisons
3,599
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 26% of the time.
Compared 14% of the time.
Compared 11% of the time.
Also Known As
Unified IPGenesys Customer Interaction Management Platform
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Aspect
Genesys
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact center interactions per year in the cloud and on premises. From 1 to 100,000+ seats, we are addressing the needs of small, mid-size and large enterprises with flexible deployment models. Genesys has three new Contact Center solutions to choose from: Premier Edition for small to mid-sized Contact Centers, Business Edition for mid-sized Contact Centers, and Enterprise Edition for large Contact Centers.
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Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.comVodacom, British Telecom (BT), Marketo, Etisalat, Deutsche Telekom, AstraZeneca, Red Hat, DNB, UBI Banca, ICICI Bank, esri, Swedbank, Swisscom, Marks & Spencer, Banco de Chile, Princeton University, Overstock, Procter & Gamble (P&G), elong, Emirates, Vodafone, Ticketmaster
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