Compare Aspect Unified IP vs. Genesys Cloud

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Aspect Unified IP Logo
333 views|276 comparisons
Genesys Cloud Logo
4,954 views|4,545 comparisons
Ranking
5th
Views
333
Comparisons
276
Reviews
0
Average Words per Review
0
Rating
N/A
2nd
Views
4,954
Comparisons
4,545
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
Unified IP
Genesys PureCloud, Genesys, Genesys Customer Interaction Management Platform, Interactive Intelligence PureCloud
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Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.
Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact center interactions per year in the cloud and on premises. From 1 to 100,000+ seats, we are addressing the needs of small, mid-size and large enterprises with flexible deployment models. Genesys has three new Contact Center solutions to choose from: Premier Edition for small to mid-sized Contact Centers, Business Edition for mid-sized Contact Centers, and Enterprise Edition for large Contact Centers.
Offer
Learn more about Aspect Unified IP
Learn more about Genesys Cloud
Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Vodacom, British Telecom (BT), Marketo, Etisalat, Deutsche Telekom, AstraZeneca, Red Hat, DNB, UBI Banca, ICICI Bank, esri, Swedbank, Swisscom, Marks & Spencer, Banco de Chile, Princeton University, Overstock, Procter & Gamble (P&G), elong, Emirates, Vodafone, Ticketmaster
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider16%
Media Company10%
Insurance Company6%

Aspect Unified IP is ranked 5th in Contact Center Platforms while Genesys Cloud is ranked 2nd in Contact Center Platforms. Aspect Unified IP is rated 0.0, while Genesys Cloud is rated 0.0. On the other hand, Aspect Unified IP is most compared with Aspect Via, Cisco Contact Center Enterprise and Avaya IX Contact Center, whereas Genesys Cloud is most compared with Amazon Connect, Cisco Contact Center Enterprise, Cisco CCX, Avaya IX Contact Center and Five9.

See our list of best Contact Center Platforms vendors.

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