Compare Aspect Unified IP vs. Genesys Cloud

Aspect Unified IP is ranked 4th in Contact Center Platforms while Genesys Cloud is ranked 2nd in Contact Center Platforms. Aspect Unified IP is rated 0, while Genesys Cloud is rated 0. On the other hand, Aspect Unified IP is most compared with Aspect Via, Avaya Aura and Cisco Contact Center Enterprise, whereas Genesys Cloud is most compared with Cisco Contact Center Enterprise, Avaya Call Center and Avaya Aura.
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Aspect Unified IP Logo
408 views|328 comparisons
Genesys Cloud Logo
4,046 views|3,639 comparisons
Ranking
4th
Views
408
Comparisons
328
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
Views
4,046
Comparisons
3,639
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 53% of the time.
Compared 21% of the time.
Compared 15% of the time.
Compared 11% of the time.
Also Known As
Unified IPGenesys PureCloud, Genesys, Genesys Customer Interaction Management Platform, Interactive Intelligence PureCloud
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Aspect
Genesys
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact center interactions per year in the cloud and on premises. From 1 to 100,000+ seats, we are addressing the needs of small, mid-size and large enterprises with flexible deployment models. Genesys has three new Contact Center solutions to choose from: Premier Edition for small to mid-sized Contact Centers, Business Edition for mid-sized Contact Centers, and Enterprise Edition for large Contact Centers.
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Learn more about Aspect Unified IP
Learn more about Genesys Cloud
Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.comVodacom, British Telecom (BT), Marketo, Etisalat, Deutsche Telekom, AstraZeneca, Red Hat, DNB, UBI Banca, ICICI Bank, esri, Swedbank, Swisscom, Marks & Spencer, Banco de Chile, Princeton University, Overstock, Procter & Gamble (P&G), elong, Emirates, Vodafone, Ticketmaster
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company38%
Comms Service Provider19%
Media Company10%
Insurance Company5%
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