Compare Aspect Unified IP vs. Openscape Contact Center

Aspect Unified IP is ranked 8th in Contact Center Infrastructure while Openscape Contact Center which is ranked 15th in Contact Center Infrastructure. Aspect Unified IP is rated 0, while Openscape Contact Center is rated 0. On the other hand, Aspect Unified IP is most compared with Aspect Call Center ACD, Avaya Aura and Cisco Contact Center Enterprise, whereas Openscape Contact Center is most compared with Cisco Contact Center Enterprise and Avaya Aura.
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343
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Top Comparisons
Compared 28% of the time.
Also Known As
Unified IP
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Aspect
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Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
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Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
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