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Aspect Unified IP vs Openscape Contact Center comparison

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Ranking
10th
out of 15 in Contact Center Infrastructure
Views
53
Comparisons
47
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 15 in Contact Center Infrastructure
Views
42
Comparisons
18
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Unified IP
Learn More
Alvaria
Siemens
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.
OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Information Not Available

Aspect Unified IP is ranked 10th in Contact Center Infrastructure while Openscape Contact Center is ranked 14th in Contact Center Infrastructure. Aspect Unified IP is rated 0.0, while Openscape Contact Center is rated 0.0. On the other hand, Aspect Unified IP is most compared with , whereas Openscape Contact Center is most compared with .

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