Compare Aspect Unified IP vs. TeleWare Interactive Voice Response

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Ranking
5th
out of 15 in IVR Systems
Views
390
Comparisons
315
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
15th
out of 15 in IVR Systems
Views
3
Comparisons
0
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 59% of the time.
Also Known As
Unified IPTeleWare IVR
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Aspect
TeleWare
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.

Interactive Voice Response (IVR) helps callers quickly reach the desired department or person in your business.

It ensures exceptional customer experience is maintained, especially during peak times and out-of-hours periods. Its simplicity allows you to quickly adapt and change the settings to respond to daily situations. This versatility means businesses can modify call routing quickly and efficiently. You can also personalise messages and offer your customers alternative contact options, including call-back, email and SMS.

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Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.comAkea Life
Aspect Unified IP is ranked 5th in IVR Systems while TeleWare Interactive Voice Response is ranked 15th in IVR Systems. Aspect Unified IP is rated 0.0, while TeleWare Interactive Voice Response is rated 0.0. On the other hand, Aspect Unified IP is most compared with Aspect Via, Cisco Contact Center Enterprise and Avaya IX Contact Center, whereas TeleWare Interactive Voice Response is most compared with .

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