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HappyFox vs IFS Cloud Platform comparison

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HappyFox

32 views|26 comparisons
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IFS Cloud Platform

Read 29 IFS Cloud Platform reviews
59 views|39 comparisons
86% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Customer Experience Management
April 2024
Executive Summary

We performed a comparison between HappyFox and IFS Cloud Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management.
To learn more, read our detailed Customer Experience Management Report (Updated: April 2024).
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767,995 professionals have used our research since 2012.
Featured Review
Use HappyFox?
Anonymous User
Customizable, flexible, and saves on costs
The company has owned an ERP system in which we had all data - not spread between small local systems (inventory, sales, finances) and lots of... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "It is better to buy implementation services from IFS than from partners"
  • "Licensing is on an annual basis, with no additional costs."
  • "Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
  • "Pricing is an area that could be improved. They could be more competitive."
  • "IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."
  • "There's an additional yearly cost for support."
  • "There are varying license levels that you can purchase."
  • "IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."

    • More IFS Cloud Platform Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about IFS Applications?
    Top Answer:Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
    Read all 19 answers   →
    What is your experience regarding pricing and costs for IFS Applications?
    Top Answer:IFS Cloud Platform is not a cheap solution, and it is an extremely functional one. I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions. From a price… more »
    Read all 18 answers   →
    What needs improvement with IFS Applications?
    Top Answer:I think that with the latest version of the product in the cloud, the user experience is very good since it is highly configurable and very capable software. I have seen that one of the areas that my… more »
    Read all 20 answers   →
    Ranking
    31st
    out of 66 in Customer Experience Management
    Views
    32
    Comparisons
    26
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    5th
    out of 66 in Customer Experience Management
    Views
    59
    Comparisons
    39
    Reviews
    16
    Average Words per Review
    817
    Rating
    7.8
    Comparisons
    Also Known As
    IFS Applications, Assyst, IFS Cloud
    Learn More
    Tenmiles
    IFS
    Overview
    HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

    IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service​​​​​​​. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.

    Sample Customers
    Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
    Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.
    Top Industries
    No Data Available
    REVIEWERS
    Manufacturing Company46%
    Educational Organization15%
    Transportation Company8%
    Training & Coaching Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company11%
    Government8%
    Comms Service Provider6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business38%
    Midsize Enterprise34%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise17%
    Large Enterprise60%
    Buyer's Guide
    Customer Experience Management
    April 2024
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    HappyFox is ranked 31st in Customer Experience Management while IFS Cloud Platform is ranked 5th in Customer Experience Management with 29 reviews. HappyFox is rated 0.0, while IFS Cloud Platform is rated 7.8. On the other hand, the top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". HappyFox is most compared with ServiceNow and JIRA Service Management, whereas IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo.

    See our list of best Customer Experience Management vendors and best Help Desk Software vendors.

    We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.