IFS Cloud Platform vs Quest KACE Asset Management Appliance comparison

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Executive Summary

We performed a comparison between IFS Cloud Platform and Quest KACE Asset Management Appliance based on real PeerSpot user reviews.

Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IFS Cloud Platform vs. Quest KACE Asset Management Appliance Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Anonymous User
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos.""The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly.""Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.""The solution overall is very versatile and flexible, especially compared to other products.""Feature-wise, I like the way it provides inventory details...It is a stable solution.""IFS has been completely rebuilt, modernized, and cloud-based so we don't need bulky software installations.""IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware.""I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use."

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"Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description.""We use the solution for IT service desk management and asset management.""The platform offers efficient stability.""We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance.""We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good.""The solution is scalable."

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Cons
"Ability to place approval check-points in the custom workflow, so clients can decide what they want it.""IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises.""The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult.""The solution's initial setup process was complex...The technical support my company receives from the implementation partners of the solution is not that great.""I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution.""The CRM was shaky and although this improves in Apps 10, there is room for improvement.""We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals.""The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."

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"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands. We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing.""The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified.""Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems.""Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution.""The initial setup was burdensome.""Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."

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Pricing and Cost Advice
  • "It is better to buy implementation services from IFS than from partners"
  • "Licensing is on an annual basis, with no additional costs."
  • "Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
  • "Pricing is an area that could be improved. They could be more competitive."
  • "IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."
  • "There's an additional yearly cost for support."
  • "There are varying license levels that you can purchase."
  • "IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
  • More IFS Cloud Platform Pricing and Cost Advice →

  • "It is less expensive as compared to SCCM."
  • "Quest KACE Asset Management Appliance provides two remote desktop licenses which are helpful. The price of the solution is high, it would be beneficial if it was more flexible and less expensive."
  • "I would rate the solution's pricing a six out of ten."
  • "The product is expensive."
  • More Quest KACE Asset Management Appliance Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
    Top Answer:IFS Cloud Platform is not a cheap solution, and it is an extremely functional one. I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions. From a price… more »
    Top Answer:I think that with the latest version of the product in the cloud, the user experience is very good since it is highly configurable and very capable software. I have seen that one of the areas that my… more »
    Top Answer:Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems like Windows 11 and the deployment of applications… more »
    Ranking
    8th
    out of 48 in IT Asset Management
    Views
    486
    Comparisons
    319
    Reviews
    16
    Average Words per Review
    817
    Rating
    7.8
    15th
    out of 48 in IT Asset Management
    Views
    433
    Comparisons
    324
    Reviews
    4
    Average Words per Review
    237
    Rating
    7.5
    Comparisons
    Also Known As
    IFS Applications, Assyst, IFS Cloud
    KACE Asset Management Appliance, KACE Asset Management
    Learn More
    Overview

    IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service​​​​​​​. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.

    The KACE Asset Management Appliance provides comprehensive hardware and software inventory and asset management across a variety of operating systems — Windows®, Mac®, Linux®, UNIX® and Chrome OS™, plus network-connected non-computing devices — through the entire IT asset lifecycle, giving you and your team more time to focus on IT innovation. Fast to implement and easy to use, this tool discovers all hardware and software on your network, and provides ongoing IT inventory management, IT asset management (ITAM) and software asset management (SAM).

    Sample Customers
    Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.
    Coastal Community Credit Union, St. Dominic Hospital
    Top Industries
    REVIEWERS
    Manufacturing Company46%
    Educational Organization15%
    Transportation Company8%
    Training & Coaching Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Manufacturing Company11%
    Government8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government10%
    Financial Services Firm8%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise34%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise24%
    Large Enterprise64%
    Buyer's Guide
    IFS Cloud Platform vs. Quest KACE Asset Management Appliance
    March 2024
    Find out what your peers are saying about IFS Cloud Platform vs. Quest KACE Asset Management Appliance and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IFS Cloud Platform is ranked 8th in IT Asset Management with 29 reviews while Quest KACE Asset Management Appliance is ranked 15th in IT Asset Management with 6 reviews. IFS Cloud Platform is rated 7.8, while Quest KACE Asset Management Appliance is rated 7.4. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of Quest KACE Asset Management Appliance writes "Has efficient stability and works well in Linux environment ". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo, whereas Quest KACE Asset Management Appliance is most compared with ServiceNow, Device42, Qualys VMDR and Freshservice. See our IFS Cloud Platform vs. Quest KACE Asset Management Appliance report.

    See our list of best IT Asset Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.