Compare Assyst vs. Zendesk Guide

Cancel
You must select at least 2 products to compare!
Assyst Logo
1,141 views|525 comparisons
Zendesk Guide Logo
3,678 views|3,228 comparisons
Most Helpful Review
Use Zendesk Guide? Share your opinion.
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in IT Service Management (ITSM). Updated: November 2020.
448,290 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"Licensing is on an annual basis, with no additional costs.""Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."

More Assyst Pricing and Cost Advice »

Information Not Available
report
Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.
448,290 professionals have used our research since 2012.
Ranking
Views
1,141
Comparisons
525
Reviews
4
Average Words per Review
568
Avg. Rating
8.5
Views
3,678
Comparisons
3,228
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 46% of the time.
Compared 16% of the time.
Compared 14% of the time.
Compared 38% of the time.
Compared 17% of the time.
Learn
Axios Systems
Zendesk
Overview
Axios Systems is the world's leading provider of best practice IT Service Management (ITSM) solutions. Our assyst ITSM software, fully aligned to all ITIL processes, continually delivers business value to organizations worldwide. Our Service Catalogue product quickly and efficiently helps organizations manage their service hierarchy, with little resource required and gives end-to-end lifecycle management of services.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Offer
Learn more about Assyst
Learn more about Zendesk Guide
Sample Customers
FedEx, Lego, Associated British Foods, Mamas & Papas, Arcadia, Mohawk, Edeka, William Grant & Sons, University of Canterbury, Forestry Commission, British Airways, Dudley, SRUCShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Government13%
University11%
Wholesaler/Distributor6%
REVIEWERS
Computer Software Company27%
Financial Services Firm14%
Construction Company9%
Non Profit9%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider16%
Media Company7%
Construction Company5%
Company Size
No Data Available
REVIEWERS
Small Business39%
Midsize Enterprise41%
Large Enterprise20%
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in IT Service Management (ITSM). Updated: November 2020.
448,290 professionals have used our research since 2012.

Assyst is ranked 10th in IT Service Management (ITSM) with 4 reviews while Zendesk Guide is ranked 20th in IT Service Management (ITSM). Assyst is rated 8.6, while Zendesk Guide is rated 0.0. The top reviewer of Assyst writes "Good documentation and support, analytics, and BI charting". On the other hand, Assyst is most compared with ServiceNow, BMC Helix ITSM, JIRA Service Desk, Cherwell Service Management and ManageEngine ServiceDesk Plus, whereas Zendesk Guide is most compared with ServiceNow, JIRA Service Desk, Atlassian Confluence, ManageEngine ServiceDesk Plus and SolarWinds Web Help Desk.

See our list of best IT Service Management (ITSM) vendors and best Help Desk Software vendors.

We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.