Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The most valuable feature of this solution is security management for PCI DSS.
This solution can identify many threats inside the organization (compromised endpoints, configuration issues), as well as "outside" threats (botnets, network scanners, web-attacks, etc).
AlienVault provides a checklist answer when using SIEM.
It provides a single pane of glass view, coupled with a whole security ecosystem. The ability to manage everything from a central point, including vulnerability assessments, asset management - including the services provided by the various hosts, NIDS, HIDS, etc. - provides a very efficient way of dealing with things.
The IDS and the threat intelligence are very useful. They are very intuitive and data-rich.
On any given day I could give you a different answer regarding the most valuable features of the product. The feature that is most important is the fact that it has a lot of features, that it's not just a log collection and correlation system, that it has a lot of other components built in. The bundle of features is really the killer feature.
Log-monitoring and alerting enable us to know when things happen that we need to know about.
The dashboards are very descriptive and contain just the right amount of information. The activity alarms and events contain a plethora of data that is very descriptive and useful.
I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one.
The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on.
They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days.
I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows.
If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches.
I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective.
The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like.
The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location.
This solution could be easier to use.
It would be nice to see some machine learning and monitoring of the configuration in network devices.
We develop additional rules and scripts to make it more usable.
The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management.
One area that has room for improvement is storage. AllienVault is a good place to put logs, but sometimes it's a tough place to go get logs... The logger can only hold so much data. If they improved that, that would help.
Search performance can be slow. The Raw Logs feature is painfully slow. And if we're talking about the newer, the Anywhere product, you can't even schedule reports on the thing. There are probably a dozen other features I'd really like to see there, but that would be one of the biggies.
We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up.
they seem to have bugs from time to time that go unfixed for a while and that is frustrating. I'm not saying the product needs to be bug-free, but they need to be responsive to bugs.
It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email.
With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again.
Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging.
The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated.
Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it.
I would like to see the dashboard come up more quickly.
The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open.
There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days.
Pricing and Cost Advice
The vulnerability management solution is worse than buying a Nessus Professional license.
So far, it has been a good solution for a tight budget.
It allows you to do a lot with a small price tag... The pricing is the best on the market.
It's very reasonably priced. It was one of the lowest among the ones I looked at. Licensing is pretty flexible. They can do a two-year or a three-year, even a one-year, perhaps.
The pricing is a good value. The key thing is that for the new product, the licensing of it, is subscription-based and it's based on data. Clients need to be really careful when thinking about that, because odds are they're going to need to put a lot more data into it than what they initially estimate, which is going to drive their subscription costs up.
I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get.
So far, I feel the product's pricing is a good value. The technology is decent. You get what you pay for. I think it's fair.
The ROI is quite good.
When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service.
EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting.
In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money.
I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year.
The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high.
The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same.
Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good.
The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value.
out of 43 in Security Information and Event Management (SIEM)
Average Words per Review
out of 43 in Security Information and Event Management (SIEM)
Average Words per Review
Compared 23% of the time.
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Compared 9% of the time.
Compared 38% of the time.
Compared 16% of the time.
Compared 14% of the time.
Also Known As
|AlienVault, AlienVault USM, Alienvault Cybersecurity|
AlienVault USM Anywhere is a cloud-based security management solution that accelerates and centralizes threat detection, incident response, and compliance management for your cloud, hybrid cloud, and on-premises environments. USM Anywhere includes purpose-built cloud sensors that natively monitor your Amazon Web Services (AWS) and Microsoft Azure cloud environments. On premises, lightweight virtual sensors run on Microsoft Hyper-V and VMware ESXi to monitor your virtual private cloud and physical IT infrastructure.
With USM Anywhere, you can rapidly deploy sensors into your cloud and on-premises environments while centrally managing data collection, security analysis, and threat detection from the AlienVault Secure Cloud.
Five Essential Security Capabilities in a Single SaaS Platform
AlienVault USM Anywhere provides five essential security capabilities in a single SaaS solution, giving you everything you need for threat detection, incident response, and compliance management—all in a single pane of glass. With USM Anywhere, you can focus on finding and responding to threats, not managing software. An elastic, cloud-based security solution, USM Anywhere can readily scale to meet your threat detection needs as your hybrid cloud environment changes and grows.
Try USM Anywhere in your environment—free for the first 14 days.
EventTracker by Netsurion delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to advanced threats.
EventTracker Security Center
Learn more about AT&T AlienVault USM
Learn more about EventTracker
|Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom||The Salvation Army, The FRESH Market, Pacific Western Bank, AAOS, Vanderbilt University, Talbots|
Financial Services Firm22%
Comms Service Provider9%
Software R&D Company20%
Comms Service Provider19%
Financial Services Firm6%
Financial Services Firm22%
Software R&D Company32%
Financial Services Firm10%
Comms Service Provider8%
See also AT&T AlienVault USM Reviews, EventTracker Reviews, and our list of Best Security Information and Event Management (SIEM) Companies.