Most Helpful Review
Find out what your peers are saying about AT&T AlienVault USM vs. Netsurion EventTracker and other solutions. Updated: September 2020.
437,323 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive.
The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean.
One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful.
Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo.
The most valuable feature is threat intelligence.
The most valuable feature of this solution is security management for PCI DSS.
This solution can identify many threats inside the organization (compromised endpoints, configuration issues), as well as "outside" threats (botnets, network scanners, web-attacks, etc).
AlienVault provides a checklist answer when using SIEM.
It provides a single pane of glass view, coupled with a whole security ecosystem. The ability to manage everything from a central point, including vulnerability assessments, asset management - including the services provided by the various hosts, NIDS, HIDS, etc. - provides a very efficient way of dealing with things.
The IDS and the threat intelligence are very useful. They are very intuitive and data-rich.
On any given day I could give you a different answer regarding the most valuable features of the product. The feature that is most important is the fact that it has a lot of features, that it's not just a log collection and correlation system, that it has a lot of other components built in. The bundle of features is really the killer feature.
Log-monitoring and alerting enable us to know when things happen that we need to know about.
I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one.
The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on.
They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days.
I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows.
If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches.
I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective.
The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like.
The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location.
There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler.
The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc.
Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented.
The reporting is mediocre and is something that needs to be improved.
This solution could be easier to use.
It would be nice to see some machine learning and monitoring of the configuration in network devices.
We develop additional rules and scripts to make it more usable.
The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management.
One area that has room for improvement is storage. AllienVault is a good place to put logs, but sometimes it's a tough place to go get logs... The logger can only hold so much data. If they improved that, that would help.
Search performance can be slow. The Raw Logs feature is painfully slow. And if we're talking about the newer, the Anywhere product, you can't even schedule reports on the thing. There are probably a dozen other features I'd really like to see there, but that would be one of the biggies.
We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up.
It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email.
With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again.
Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging.
The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated.
Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it.
I would like to see the dashboard come up more quickly.
The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open.
There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days.
Pricing and Cost Advice
We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom.
I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money.
It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less.
The licensing fees are dependent on usage.
The vulnerability management solution is worse than buying a Nessus Professional license.
So far, it has been a good solution for a tight budget.
It allows you to do a lot with a small price tag... The pricing is the best on the market.
It's very reasonably priced. It was one of the lowest among the ones I looked at. Licensing is pretty flexible. They can do a two-year or a three-year, even a one-year, perhaps.
The pricing is a good value. The key thing is that for the new product, the licensing of it, is subscription-based and it's based on data. Clients need to be really careful when thinking about that, because odds are they're going to need to put a lot more data into it than what they initially estimate, which is going to drive their subscription costs up.
I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get.
So far, I feel the product's pricing is a good value. The technology is decent. You get what you pay for. I think it's fair.
When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service.
EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting.
In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money.
I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year.
The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high.
The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same.
Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good.
The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value.
Questions from the Community
Question: What do you like most about Devo?
Top Answer: Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a… more »
Top Answer: We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom. However, we built… more »
Top Answer: We perform a lot of AlienVault implementations (both USM Appliance and USM Anywhere) for AlienVault/AT&T Cybersecurity as well as see a lot of other SIEM technologies on the market. With the exception… more »
Top Answer: I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that… more »
Top Answer: Our cost is significantly less than what it would have been for one of the competitor's products, and that includes the run-and-watch service (SIEMphonic). You can go with one-, two-, or three-year… more »
Top Answer: In terms of advanced queries, I wouldn't say EventTracker is lagging behind its peers. The latter just make it easier to get to them. EventTracker is designed more for a small to medium type business… more »
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Also Known As
|Logtrust||AlienVault, AlienVault USM, Alienvault Cybersecurity||EventTracker SIEMphonic, EventTracker Essentials, EventTracker Log Management, EventTracker Security Center|
Devo unlocks the full value of machine data for the world’s most instrumented enterprises by putting more data to work now. With Devo, IT executives finally realize the transformational promise of machine data to drive breakthrough projects that move the entire business forward.
AlienVault USM Anywhere is a cloud-based security management solution that accelerates and centralizes threat detection, incident response, and compliance management for your cloud, hybrid cloud, and on-premises environments. USM Anywhere includes purpose-built cloud sensors that natively monitor your Amazon Web Services (AWS) and Microsoft Azure cloud environments. On premises, lightweight virtual sensors run on Microsoft Hyper-V and VMware ESXi to monitor your virtual private cloud and physical IT infrastructure.
With USM Anywhere, you can rapidly deploy sensors into your cloud and on-premises environments while centrally managing data collection, security analysis, and threat detection from the AlienVault Secure Cloud.
Five Essential Security Capabilities in a Single SaaS Platform
AlienVault USM Anywhere provides five essential security capabilities in a single SaaS solution, giving you everything you need for threat detection, incident response, and compliance management—all in a single pane of glass. With USM Anywhere, you can focus on finding and responding to threats, not managing software. An elastic, cloud-based security solution, USM Anywhere can readily scale to meet your threat detection needs as your hybrid cloud environment changes and grows.
Try USM Anywhere in your environment—free for the first 14 days.
EventTracker by Netsurion is a co-managed security solution that delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to insider threats as well as advanced cyber criminals.
Netsurion EventTracker defends your organization against advanced threats and streamlines IT compliance management by converging multiple layers of security technology such as SIEM, EDR, UEBA, IDS, and more. Most importantly, we augment the technology with our 24/7 SOC for continual monitoring, threat remediation and system tuning. With EventTracker, you can orchestrate all the critical capabilities needed to predict, prevent, detect, and respond to cybersecurity incidents. We monitor for anomalies and suspicious network activities and respond with built-in response rules to block or terminate harmful activities. Netsurion strengthens your security defenses, controls costs, and optimizes your team’s capabilities to respond quickly with a single end-to-end solution. We increase your efficiency and effectiveness by reducing false positives and enabling audit-ready compliance reports. Netsurion provides a comprehensive, scalable platform for security monitoring, threat detection and response, and compliance – as a software solution, in the cloud and on-premises, or as a co-managed solution that augments your IT team.
Try Netsurion EventTracker free for 30 days
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Learn more about AT&T AlienVault USM
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|NHL, Panda Security, Telefonica, CaixaBank, Public Library of Science, OpenText||Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom||The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores|
Computer Software Company43%
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