Atera vs Avast Business Hub comparison

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3,707 views|1,964 comparisons
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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atera and Avast Business Hub based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).
To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts.""It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated.""All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance.""I would say it's the number one tool for all ITMS.""The most valuable features of this solution are automatic batch matching and unattended support access.""I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library.""Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us.""There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

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"The solution is easy to use.""It's straightforward to set up.""It has increased productivity. IT threats are kept at a minimum because of this product.""The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install.""Avast Business Endpoint Protection's best feature is its user-friendliness.""The performance is good compared to other products that slow down the laptop, post-installation.""It warns you if there is a threat and it's perfect because it runs in the background and doesn't interfere with anything.""The solution can scale well."

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Cons
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client.""There is definitely room for improvement with its automation capabilities.""It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis.""The billing module has a standard layout which is too limited for my needs.""Having more freedom to perform identity access management would be great.""The solution is scalable. However, in the past, we did have some issues.""I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at.""I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

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"Making the price a bit cheaper would be an improvement.""The solution could improve by providing more security.""The solution needs to be more secure and work to protect us better from people trying to mess with our systems.""The accuracy of the scanner could be improved.""It should have proper and timely updates to deal with new viruses as they come onto the market.""It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection.""It reduces network and bandwidth speed.""Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."

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Pricing and Cost Advice
  • "Atera happened to have the best pricing model."
  • "The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
  • "With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
  • "Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
  • "Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
  • "One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
  • "As an internal IT, it's gold right there. It is money in the bank."
  • "It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
  • More Atera Pricing and Cost Advice →

  • "It is $75 per license for a year. There are no additional costs."
  • "I am using the free version."
  • "We are on a monthly subscription for Avast Business Endpoint Protection."
  • "If you become a partner, you will receive the wholesale price."
  • "I am using the free version of Avast."
  • "There are no costs other than licensing."
  • More Avast Business Hub Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of this solution are automatic batch matching and unattended support access.
    Top Answer:I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet.
    Top Answer:Avast Business Endpoint Protection's best feature is its user-friendliness.
    Top Answer:The product is affordable. It is becoming more complex, with more elements required in the solution.
    Top Answer:Segmentation and centralized manageability could be improved for large organizations.
    Ranking
    Views
    3,707
    Comparisons
    1,964
    Reviews
    1
    Average Words per Review
    196
    Rating
    8.0
    Views
    36
    Comparisons
    30
    Reviews
    5
    Average Words per Review
    292
    Rating
    7.8
    Comparisons
    Learn More
    Overview

    Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

    • Thousands of paying users in over 75 countries
    • Free 30-day trial, no credit card or commitment required
    • No hidden fees or restrictions, all plans include unlimited devices
    • Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

    What can Atera do for you?

    • Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
    • Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
    • Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

    Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.

    Offer
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    Sample Customers
    MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
    Benassi & Benassi, P. C.
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider12%
    Computer Software Company12%
    Government6%
    Educational Organization5%
    REVIEWERS
    Computer Software Company43%
    Comms Service Provider14%
    Wellness & Fitness Company14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider12%
    Educational Organization7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise20%
    Large Enterprise42%
    REVIEWERS
    Small Business82%
    Midsize Enterprise9%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise15%
    Large Enterprise46%
    Buyer's Guide
    Remote Monitoring and Management (RMM)
    March 2024
    Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Atera is ranked 4th in Remote Monitoring and Management (RMM) with 12 reviews while Avast Business Hub is ranked 13th in Remote Monitoring and Management (RMM) with 12 reviews. Atera is rated 9.2, while Avast Business Hub is rated 8.2. The top reviewer of Atera writes "Pay just one price for unlimited devices and remote features enable easy access to all end points regardless of their location". On the other hand, the top reviewer of Avast Business Hub writes "Easy to scale, good reports, easy to install and has excellent support". Atera is most compared with NinjaOne, Datto Remote Monitoring and Management, N-able N-central, Microsoft Configuration Manager and ConnectWise Automate, whereas Avast Business Hub is most compared with HP Wolf Security, CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business and Trellix Endpoint Security.

    See our list of best Remote Monitoring and Management (RMM) vendors.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.